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A
abru
Participating Frequently
June 24, 2011
Question

Problem with Adobe AIR 2.7, cannot run any apps anymore

  • June 24, 2011
  • 1 reply
  • 3098 views

http://english.sandrostudio.com/a-strange-problem-with-adobe-air.html

Above is the error I get: This application requires a version of Adobe AIr which cannot be found. Please download the latest version of the runtime from http://www.adobe.com/go/getair or contact the application author for an updated version"

I could run Adobe AIR previously without any problem. i checked for a solution online, in this forum, It seems it's a problem not so uncommon. I receive the same error when trying to uninstall Adobe AIR (?!). So I am basically stuck. Any help here? Any advice? Is there an upcoming new version of the installer?

I need Adobe air for many important applications I use.

Thanks!

This topic has been closed for replies.

1 reply

chris.campbell
chris.campbell
Legend
June 27, 2011

Could you send us your AIR installer log?  You might also need to enable MSI logging (please see the instructions on finding the installer log for more details) and then attempt to uninstall/install AIR again.

Thanks,

Chris

A
abruAuthor
Participating Frequently
July 9, 2011
Please download the attached file to view this post
chris.campbell
chris.campbell
Legend
July 12, 2011

Hi Abru,

Could you run the script attached to this post and respond back with the results?

http://forums.adobe.com/message/3767788#3767788

Thanks,

Chris

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