Skip to main content
Participant
October 7, 2012
Question

Problem with Adobe AIR Installation

  • October 7, 2012
  • 1 reply
  • 645 views

I cannot install the Adobe AIR on windows xp

Here the log:

[2012-10-08:00:33:14] Runtime Installer begin with version 3.4.0.2540 on Windows XP x86

[2012-10-08:00:33:14] Commandline is:

[2012-10-08:00:33:14] No installed runtime detected

[2012-10-08:00:33:18] Starting runtime install. Installing runtime version 3.4.0.2540

[2012-10-08:00:33:18] Installing msi at d:\tmp\air4c.tmp\setup.msi with guid {14DC0059-00F1-4F62-BD1A-AB23CD51A95E}

[2012-10-08:00:33:29] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2012-10-08:00:33:29] Runtime Installer end with exit code 5

hope someone can help.

This topic has been closed for replies.

1 reply

roymeo_
Participating Frequently
November 30, 2012

I'm sorry you're running into installation issues with AIR.  Microsoft has just released a new utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.

Microsoft Install and Uninstall Fix It

Thanks,

Roy  (Stolen from http://forums.adobe.com/thread/858973 )