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Participant
November 18, 2013
Question

Problem with Adobe Licensing Agreement

  • November 18, 2013
  • 1 reply
  • 490 views

I am attempting to open a new program I installed on my computer and apparently it requires Adobe AIR in order to operate.

Each time I try to open the new program the Adobe AIR Licensing agreement opens with a TOS button that I click.

Problem is, nothing happens after that. 

The program never opens.

This has happened before with other programs & AIR.

I'd appreciate feedback to know what can be done to fix this and allow me access to the program(s).

This topic has been closed for replies.

1 reply

chris.campbell
Legend
November 18, 2013

Could you post back with your AIR installer logs?

http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html