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applegeek12345
Participant
January 4, 2012
Question

Problems installing MAC OS X 10.7.2

  • January 4, 2012
  • 1 reply
  • 1989 views

Hi,

I am trying to install the Pandora One Desktop app on my Mac.  I am a Pandora one subscriber.  However, when I go to install the app, i get the following message:

This application requires a version of Adobe AIR which cannot be found.

Please download the latest version of the runtime from

http://www.adobe.com/go/getair,

or contact the application author for an updated version.

I have tried re-downloading the Pandora One app MULTIPLE times, to no avail.

I can't even uninstall or reinstall Adobe Air, I get the same message when i try to install or uninstall Adobe Air.  HOW DO YOU NEED ADOBE AIR installed TO INSTALL ADOBE AIR????

I also have Adobe CS4 Master Collection installed, with the latest updates for that.

Can you please help me fix this issue?  I am running Mac OS X Lion 10.7.2 on an Early 2011 Macbook Pro, with the 2 GhZ Quad-Core Intel i7 with 4 GB of RAM and a 500 GB hard drive.

Below is the installation log:

Dec 20 18:02:57 new-host [0x0-0x41041].com.macromedia.fireworks[525]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Adobe AIR: No such file or directory

Dec 20 18:02:57 new-host [0x0-0x41041].com.macromedia.fireworks[525]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Resources: No such file or directory

Dec 20 18:02:57 new-host [0x0-0x41041].com.macromedia.fireworks[525]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Versions/Current: No such file or directory

Dec 23 19:44:07 bootcamp7-pc [0x0-0x8b08b].com.macromedia.fireworks[947]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Adobe AIR: No such file or directory

Dec 23 19:44:07 bootcamp7-pc [0x0-0x8b08b].com.macromedia.fireworks[947]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Resources: No such file or directory

Dec 23 19:44:07 bootcamp7-pc [0x0-0x8b08b].com.macromedia.fireworks[947]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Versions/Current: No such file or directory

Dec 23 19:49:55 bootcamp7-pc [0x0-0x96096].com.macromedia.fireworks[992]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Adobe AIR: No such file or directory

Dec 23 19:49:55 bootcamp7-pc [0x0-0x96096].com.macromedia.fireworks[992]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Resources: No such file or directory

Dec 23 19:49:55 bootcamp7-pc [0x0-0x96096].com.macromedia.fireworks[992]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Versions/Current: No such file or directory

Dec 24 13:59:50 bootcamp7-pc Pandora[586]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -updatecheck

Dec 24 13:59:53 bootcamp7-pc Adobe AIR Installer[605]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 24 13:59:53 bootcamp7-pc Adobe AIR Installer[605]: Commandline is: -updatecheck

Dec 24 13:59:53 bootcamp7-pc Adobe AIR Installer[605]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 24 13:59:53 bootcamp7-pc [0x0-0x54054].com.macromedia.fireworks[588]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Adobe AIR: No such file or directory

Dec 24 13:59:53 bootcamp7-pc [0x0-0x54054].com.macromedia.fireworks[588]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Resources: No such file or directory

Dec 24 13:59:53 bootcamp7-pc [0x0-0x54054].com.macromedia.fireworks[588]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Versions/Current: No such file or directory

Dec 24 13:59:54 bootcamp7-pc Adobe AIR Installer[605]: Performing pingback request

Dec 24 13:59:54 bootcamp7-pc Adobe AIR Installer[605]: Starting runtime background update check

Dec 24 13:59:54 bootcamp7-pc Adobe AIR Installer[605]: Clearing unused background update directory

Dec 24 13:59:54 bootcamp7-pc Adobe AIR Installer[605]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.1.0.4880/update

Dec 24 13:59:54 bootcamp7-pc Adobe AIR Installer[605]: Unpackaging http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.1.0.4880/update to /Users/Bobby1/Library/Application Support/Adobe/AIR/Updater/Background

Dec 24 13:59:54 bootcamp7-pc Adobe AIR Installer[605]: Runtime update not available

Dec 24 13:59:54 bootcamp7-pc Adobe AIR Installer[605]: Unpackaging cancelled

Dec 24 13:59:54 bootcamp7-pc Adobe AIR Installer[605]: Runtime Installer end with exit code 0

Dec 30 16:44:20 Bobbys-MacBook-Pro [0x0-0x111111].com.macromedia.fireworks[6562]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Adobe AIR: No such file or directory

Dec 30 16:44:20 Bobbys-MacBook-Pro [0x0-0x111111].com.macromedia.fireworks[6562]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Resources: No such file or directory

Dec 30 16:44:20 Bobbys-MacBook-Pro [0x0-0x111111].com.macromedia.fireworks[6562]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Versions/Current: No such file or directory

Dec 30 22:10:48 new-host [0x0-0x29029].com.macromedia.fireworks[313]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Adobe AIR: No such file or directory

Dec 30 22:10:48 new-host [0x0-0x29029].com.macromedia.fireworks[313]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Resources: No such file or directory

Dec 30 22:10:48 new-host [0x0-0x29029].com.macromedia.fireworks[313]: ln: /Applications/Adobe Fireworks CS4/Configuration/Mac/Shared/AdobeAIR/SDK/runtime/Adobe AIR.framework/Versions/Current: No such file or directory

Dec 31 14:14:33 bootcamp7-pc Adobe AIR Application Installer[1409]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 31 14:14:33 bootcamp7-pc Adobe AIR Application Installer[1409]: Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air

Dec 31 14:14:33 bootcamp7-pc Adobe AIR Application Installer[1409]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 31 14:14:34 bootcamp7-pc ReportCrash[1411]: Saved crash report for Adobe AIR Application Installer[1409] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2011-12-31-141434_Bobbys-MacBook-Pro.crash

Dec 31 14:14:48 bootcamp7-pc Adobe AIR Application Installer[1413]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 31 14:14:48 bootcamp7-pc Adobe AIR Application Installer[1413]: Commandline is: /Users/Bobby1/Downloads/pandora_2_0_5.air

Dec 31 14:14:48 bootcamp7-pc Adobe AIR Application Installer[1413]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 31 14:14:49 bootcamp7-pc Adobe AIR Application Installer[1413]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x47f9b0

Dec 31 14:15:36 bootcamp7-pc com.apple.launchd.peruser.502[153] ([0x0-0x6c06c].com.adobe.air.ApplicationInstaller[1413]): Job appears to have crashed: Bus error: 10

Dec 31 14:15:36 bootcamp7-pc ReportCrash[1418]: Saved crash report for Adobe AIR Application Installer[1413] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2011-12-31-141536_Bobbys-MacBook-Pro.crash

Dec 31 14:16:11 bootcamp7-pc Adobe AIR Installer[1436]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 31 14:16:11 bootcamp7-pc Adobe AIR Installer[1436]: Commandline is: -psn_0_462961

Dec 31 14:16:11 bootcamp7-pc Adobe AIR Installer[1436]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 31 14:16:12 bootcamp7-pc Adobe AIR Installer[1436]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x353e40

Dec 31 14:16:16 bootcamp7-pc com.apple.launchd.peruser.502[153] ([0x0-0x71071].com.adobe.air.Installer[1436]): Job appears to have crashed: Bus error: 10

Dec 31 14:16:16 bootcamp7-pc ReportCrash[1418]: Saved crash report for Adobe AIR Installer[1436] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-12-31-141616_Bobbys-MacBook-Pro.crash

Dec 31 14:16:22 bootcamp7-pc Adobe AIR Installer[1438]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 31 14:16:22 bootcamp7-pc Adobe AIR Installer[1438]: Commandline is: -psn_0_467058

Dec 31 14:16:22 bootcamp7-pc Adobe AIR Installer[1438]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 31 14:16:23 bootcamp7-pc com.apple.launchd.peruser.502[153] ([0x0-0x72072].com.adobe.air.Installer[1438]): Job appears to have crashed: Segmentation fault: 11

Dec 31 14:16:24 bootcamp7-pc ReportCrash[1418]: Saved crash report for Adobe AIR Installer[1438] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-12-31-141624_Bobbys-MacBook-Pro.crash

Dec 31 14:16:34 bootcamp7-pc Adobe AIR Installer[1440]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 31 14:16:34 bootcamp7-pc Adobe AIR Installer[1440]: Commandline is: -psn_0_471155

Dec 31 14:16:34 bootcamp7-pc Adobe AIR Installer[1440]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 31 14:16:35 bootcamp7-pc com.apple.launchd.peruser.502[153] ([0x0-0x73073].com.adobe.air.Installer[1440]): Job appears to have crashed: Segmentation fault: 11

Dec 31 14:16:36 bootcamp7-pc ReportCrash[1418]: Saved crash report for Adobe AIR Installer[1440] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-12-31-141636_Bobbys-MacBook-Pro.crash

Dec 31 14:17:11 bootcamp7-pc Adobe AIR Installer[1442]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 31 14:17:11 bootcamp7-pc Adobe AIR Installer[1442]: Commandline is: -psn_0_475252

Dec 31 14:17:11 bootcamp7-pc Adobe AIR Installer[1442]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 31 14:17:12 bootcamp7-pc Adobe AIR Installer[1442]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x28b4eb0

Dec 31 14:17:36 bootcamp7-pc com.apple.launchd.peruser.502[153] ([0x0-0x74074].com.adobe.air.Installer[1442]): Job appears to have crashed: Bus error: 10

Dec 31 14:17:37 bootcamp7-pc ReportCrash[1446]: Saved crash report for Adobe AIR Installer[1442] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-12-31-141737_Bobbys-MacBook-Pro.crash

Dec 31 14:20:12 bootcamp7-pc Adobe AIR Application Installer[1459]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 31 14:20:12 bootcamp7-pc Adobe AIR Application Installer[1459]: Commandline is: -psn_0_503931

Dec 31 14:20:12 bootcamp7-pc Adobe AIR Application Installer[1459]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 31 14:20:22 bootcamp7-pc Adobe AIR Application Installer[1459]: Cancel request received

Dec 31 14:20:22 bootcamp7-pc Adobe AIR Application Installer[1459]: Application Installer end with exit code 6

Dec 31 14:20:22 bootcamp7-pc [0x0-0x7b07b].com.adobe.air.ApplicationInstaller[1459]: DVFreeThread - CFMachPortCreateWithPort hack = 0x682180, fPowerNotifyPort= 0x681050

Dec 31 14:20:22 bootcamp7-pc [0x0-0x7b07b].com.adobe.air.ApplicationInstaller[1459]: DVFreeThread - CFMachPortCreateWithPort hack = 0x6853e0, fPowerNotifyPort= 0x685990

Dec 31 14:20:22 bootcamp7-pc com.apple.launchd.peruser.502[153] ([0x0-0x7b07b].com.adobe.air.ApplicationInstaller[1459]): Exited with code: 6

Dec 31 14:20:34 bootcamp7-pc Adobe AIR Application Installer[1470]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 31 14:20:34 bootcamp7-pc Adobe AIR Application Installer[1470]: Commandline is: /Users/Bobby1/Downloads/pandora_2_0_5.air

Dec 31 14:20:34 bootcamp7-pc Adobe AIR Application Installer[1470]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 31 14:20:35 bootcamp7-pc Adobe AIR Application Installer[1470]: Unpackaging file:///Users/Bobby1/Downloads/pandora_2_0_5.air to /var/folders/c1/77zkzvnd2pz_n_2bdy_7cr280000gp/T/FlashTmp.Tx8bxI

Dec 31 14:20:38 bootcamp7-pc Adobe AIR Application Installer[1470]: Application signature verified

Dec 31 14:20:38 bootcamp7-pc Adobe AIR Application Installer[1470]: Unpackaging/validation complete

Dec 31 14:20:38 bootcamp7-pc Adobe AIR Application Installer[1470]: No app located for appID 'com.pandora.desktop' and pubID 'FB9956FD96E03239939108614098AD95535EE674.1'

Dec 31 14:20:44 bootcamp7-pc Adobe AIR Application Installer[1470]: Converting unpackaged application to a native installation package in /var/folders/c1/77zkzvnd2pz_n_2bdy_7cr280000gp/T/FlashTmp.XhWHIq

Dec 31 14:20:44 bootcamp7-pc Adobe AIR Application Installer[1470]: Native installation package creation succeeded

Dec 31 14:20:44 bootcamp7-pc Adobe AIR Application Installer[1470]: Starting app installation to /Applications. Installing app com.pandora.desktop.FB9956FD96E03239939108614098AD95535EE674.1 version 2.0.5 using the source file at file:///Users/Bobby1/Downloads/pandora_2_0_5.air

Dec 31 14:20:45 bootcamp7-pc Adobe AIR Application Installer[1470]: Launching subprocess with commandline /Applications/Pandora.app

Dec 31 14:20:45 bootcamp7-pc Adobe AIR Application Installer[1470]: Application Installer end with exit code 0

Dec 31 14:20:46 bootcamp7-pc [0x0-0x7e07e].com.adobe.air.ApplicationInstaller[1470]: DVFreeThread - CFMachPortCreateWithPort hack = 0x2057630, fPowerNotifyPort= 0x20563e0

Dec 31 14:20:46 bootcamp7-pc [0x0-0x7e07e].com.adobe.air.ApplicationInstaller[1470]: DVFreeThread - CFMachPortCreateWithPort hack = 0x16f180, fPowerNotifyPort= 0x16f830

Dec 31 14:21:17 bootcamp7-pc Pandora[1475]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -updatecheck

Dec 31 14:21:18 bootcamp7-pc Adobe AIR Installer[1487]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Dec 31 14:21:18 bootcamp7-pc Adobe AIR Installer[1487]: Commandline is: -updatecheck

Dec 31 14:21:18 bootcamp7-pc Adobe AIR Installer[1487]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Dec 31 14:21:19 bootcamp7-pc Adobe AIR Installer[1487]: Performing pingback request

Dec 31 14:21:19 bootcamp7-pc Adobe AIR Installer[1487]: Starting runtime background update check

Dec 31 14:21:19 bootcamp7-pc Adobe AIR Installer[1487]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.1.0.4880/update

Dec 31 14:21:19 bootcamp7-pc Adobe AIR Installer[1487]: Unpackaging http://airdownload.adobe.com/air/3/background/macos/x86/patch/3.1.0.4880/update to /Users/Bobby1/Library/Application Support/Adobe/AIR/Updater/Background

Dec 31 14:21:19 bootcamp7-pc Adobe AIR Installer[1487]: Runtime update not available

Dec 31 14:21:19 bootcamp7-pc Adobe AIR Installer[1487]: Unpackaging cancelled

Dec 31 14:21:19 bootcamp7-pc Adobe AIR Installer[1487]: Runtime Installer end with exit code 0

Jan  4 15:39:45 bootcamp7-pc Adobe AIR Application Installer[4709]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:39:45 bootcamp7-pc Adobe AIR Application Installer[4709]: Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://www.pandora.com/radio/static/desktop_app/pandora_2_0_5.air

Jan  4 15:39:45 bootcamp7-pc Adobe AIR Application Installer[4709]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:39:58 bootcamp7-pc ReportCrash[4711]: Saved crash report for Adobe AIR Application Installer[4709] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-04-153958_Bobbys-MacBook-Pro.crash

Jan  4 15:40:01 bootcamp7-pc Adobe AIR Application Installer[4715]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:40:01 bootcamp7-pc Adobe AIR Application Installer[4715]: Commandline is: /Users/Bobby1/Downloads/pandora_2_0_5.air

Jan  4 15:40:01 bootcamp7-pc Adobe AIR Application Installer[4715]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:40:03 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xb30b3].com.adobe.air.ApplicationInstaller[4715]): Job appears to have crashed: Segmentation fault: 11

Jan  4 15:40:03 bootcamp7-pc ReportCrash[4711]: Saved crash report for Adobe AIR Application Installer[4715] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-04-154003_Bobbys-MacBook-Pro.crash

Jan  4 15:40:05 bootcamp7-pc Adobe AIR Application Installer[4718]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:40:05 bootcamp7-pc Adobe AIR Application Installer[4718]: Commandline is: /Users/Bobby1/Downloads/pandora_2_0_5.air

Jan  4 15:40:05 bootcamp7-pc Adobe AIR Application Installer[4718]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:40:06 bootcamp7-pc Adobe AIR Application Installer[4718]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x1638e0

Jan  4 15:40:12 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xb50b5].com.adobe.air.ApplicationInstaller[4718]): Job appears to have crashed: Bus error: 10

Jan  4 15:40:12 bootcamp7-pc ReportCrash[4711]: Saved crash report for Adobe AIR Application Installer[4718] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-04-154012_Bobbys-MacBook-Pro.crash

Jan  4 15:40:24 bootcamp7-pc Adobe AIR Application Installer[4721]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:40:24 bootcamp7-pc Adobe AIR Application Installer[4721]: Commandline is: /Users/Bobby1/Downloads/pandora_2_0_5.air

Jan  4 15:40:24 bootcamp7-pc Adobe AIR Application Installer[4721]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:40:24 bootcamp7-pc Adobe AIR Application Installer[4721]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x38a540

Jan  4 15:40:27 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xb60b6].com.adobe.air.ApplicationInstaller[4721]): Job appears to have crashed: Bus error: 10

Jan  4 15:40:27 bootcamp7-pc ReportCrash[4711]: Saved crash report for Adobe AIR Application Installer[4721] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-04-154027_Bobbys-MacBook-Pro.crash

Jan  4 15:40:31 bootcamp7-pc Adobe AIR Application Installer[4724]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:40:31 bootcamp7-pc Adobe AIR Application Installer[4724]: Commandline is: /Users/Bobby1/Downloads/pandora_2_0_5.air

Jan  4 15:40:31 bootcamp7-pc Adobe AIR Application Installer[4724]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:40:32 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xb70b7].com.adobe.air.ApplicationInstaller[4724]): Job appears to have crashed: Segmentation fault: 11

Jan  4 15:40:32 bootcamp7-pc ReportCrash[4711]: Saved crash report for Adobe AIR Application Installer[4724] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-04-154032_Bobbys-MacBook-Pro.crash

Jan  4 15:42:19 bootcamp7-pc Adobe AIR Installer[4767]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:42:19 bootcamp7-pc Adobe AIR Installer[4767]: Commandline is: -psn_0_778430

Jan  4 15:42:19 bootcamp7-pc Adobe AIR Installer[4767]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:42:23 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xbe0be].com.adobe.air.Installer[4767]): Job appears to have crashed: Segmentation fault: 11

Jan  4 15:42:24 bootcamp7-pc ReportCrash[4768]: Saved crash report for Adobe AIR Installer[4767] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-04-154224_Bobbys-MacBook-Pro.crash

Jan  4 15:42:29 bootcamp7-pc Adobe AIR Installer[4770]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:42:29 bootcamp7-pc Adobe AIR Installer[4770]: Commandline is: -psn_0_782527

Jan  4 15:42:29 bootcamp7-pc Adobe AIR Installer[4770]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:42:31 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xbf0bf].com.adobe.air.Installer[4770]): Job appears to have crashed: Segmentation fault: 11

Jan  4 15:42:31 bootcamp7-pc ReportCrash[4768]: Saved crash report for Adobe AIR Installer[4770] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-04-154231_Bobbys-MacBook-Pro.crash

Jan  4 15:42:55 bootcamp7-pc Adobe AIR Installer[4775]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:42:55 bootcamp7-pc Adobe AIR Installer[4775]: Commandline is: -psn_0_790721

Jan  4 15:42:55 bootcamp7-pc Adobe AIR Installer[4775]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:42:55 bootcamp7-pc Adobe AIR Installer[4775]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x15e3d0

Jan  4 15:43:00 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xc10c1].com.adobe.air.Installer[4775]): Job appears to have crashed: Bus error: 10

Jan  4 15:43:00 bootcamp7-pc ReportCrash[4768]: Saved crash report for Adobe AIR Installer[4775] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-04-154300_Bobbys-MacBook-Pro.crash

Jan  4 15:43:08 bootcamp7-pc Adobe AIR Installer[4780]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:43:08 bootcamp7-pc Adobe AIR Installer[4780]: Commandline is: -psn_0_803012

Jan  4 15:43:08 bootcamp7-pc Adobe AIR Installer[4780]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:43:08 bootcamp7-pc Adobe AIR Installer[4780]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x37ab80

Jan  4 15:43:11 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xc40c4].com.adobe.air.Installer[4780]): Job appears to have crashed: Bus error: 10

Jan  4 15:43:11 bootcamp7-pc ReportCrash[4768]: Saved crash report for Adobe AIR Installer[4780] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-04-154311_Bobbys-MacBook-Pro.crash

Jan  4 15:43:13 bootcamp7-pc Adobe AIR Application Installer[4782]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:43:13 bootcamp7-pc Adobe AIR Application Installer[4782]: Commandline is: -psn_0_811206

Jan  4 15:43:13 bootcamp7-pc Adobe AIR Application Installer[4782]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:43:14 bootcamp7-pc [0x0-0xc60c6].com.adobe.air.ApplicationInstaller[4782]: objc[4782]: FREED(id): message backingScaleFactor sent to freed object=0x311480

Jan  4 15:43:15 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xc60c6].com.adobe.air.ApplicationInstaller[4782]): Job appears to have crashed: Illegal instruction: 4

Jan  4 15:43:15 bootcamp7-pc ReportCrash[4768]: Saved crash report for Adobe AIR Application Installer[4782] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-04-154315_Bobbys-MacBook-Pro.crash

Jan  4 15:46:33 bootcamp7-pc Adobe AIR Installer[4829]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:46:33 bootcamp7-pc Adobe AIR Installer[4829]: Commandline is: -psn_0_856273

Jan  4 15:46:33 bootcamp7-pc Adobe AIR Installer[4829]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:46:34 bootcamp7-pc Adobe AIR Installer[4829]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x36b850

Jan  4 15:46:55 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xd10d1].com.adobe.air.Installer[4829]): Job appears to have crashed: Bus error: 10

Jan  4 15:46:56 bootcamp7-pc ReportCrash[4834]: Saved crash report for Adobe AIR Installer[4829] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-04-154656_Bobbys-MacBook-Pro.crash

Jan  4 15:58:44 bootcamp7-pc Adobe AIR Application Installer[4898]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:58:44 bootcamp7-pc Adobe AIR Application Installer[4898]: Commandline is: /Users/Bobby1/Downloads/pandora_2_0_5.air

Jan  4 15:58:44 bootcamp7-pc Adobe AIR Application Installer[4898]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:58:45 bootcamp7-pc Adobe AIR Application Installer[4898]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x2836af0

Jan  4 15:58:50 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xda0da].com.adobe.air.ApplicationInstaller[4898]): Job appears to have crashed: Bus error: 10

Jan  4 15:58:51 bootcamp7-pc ReportCrash[4901]: Saved crash report for Adobe AIR Application Installer[4898] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-04-155851_Bobbys-MacBook-Pro.crash

Jan  4 15:58:58 bootcamp7-pc Adobe AIR Application Installer[4902]: Application Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86

Jan  4 15:58:58 bootcamp7-pc Adobe AIR Application Installer[4902]: Commandline is: /Users/Bobby1/Downloads/pandora_2_0_5.air

Jan  4 15:58:58 bootcamp7-pc Adobe AIR Application Installer[4902]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

Jan  4 15:58:59 bootcamp7-pc Adobe AIR Application Installer[4902]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x35c540

Jan  4 15:59:13 bootcamp7-pc com.apple.launchd.peruser.502[168] ([0x0-0xdc0dc].com.adobe.air.ApplicationInstaller[4902]): Job appears to have crashed: Bus error: 10

Jan  4 15:59:13 bootcamp7-pc ReportCrash[4901]: Saved crash report for Adobe AIR Application Installer[4902] version 3.1 (3.1.0.4880) to /Users/Bobby1/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2012-01-04-155913_Bobbys-MacBook-Pro.crash

This topic has been closed for replies.

1 reply

chris.campbell
chris.campbell
Legend
January 4, 2012

It sounds like you might be running into a known crash issue with 10.7.2.  Here's the workaround I posted on the main AIR forum page:

Attention Mac 10.7.2 users that are crashing with Adobe AIR


We are aware of the crashing that can occur with late model Apple computers running 10.7.2 and are working closely with Apple to address this. In the meantime here are a couple of workarounds you can use:


  • Open System Preferences, select Energy Saver and disable Automatic graphics switching (or use a third party GPU switcher, such as gfxCardStatus and enable the Nvidia GPU)
  • Before launching your AIR based application, launch either Google Chrome or Mozilla Firefox.


We apologize for the inconvenience and hope to have this resolved soon.

Please let me know if this helps resolve the problem for you.

Thanks,
Chris

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