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A
Anonymous
June 27, 2013
Question

Re-installation of Met Office Desktop Widget fails with the "installation file is damaged" message

  • June 27, 2013
  • 1 reply
  • 1597 views

Vista Home Premium Air version 3.7.0.2090 and latest version of the Met Office Widget installation file.

The log file is

[2013-06-27:13:52:38] Application Installer begin with version 3.7.0.2090 on Windows Vista x86

[2013-06-27:13:52:38] Commandline is: C:\Users\Peter\Downloads\DesktopWidget-1.10.air

[2013-06-27:13:52:38] Installed runtime (3.7.0.2090) located at c:\Program Files\Common Files\Adobe AIR

[2013-06-27:13:52:39] Unpackaging file:///C:/Users/Peter/Downloads/DesktopWidget-1.10.air to C:\Windows\Temp\fla3A52.tmp

[2013-06-27:13:52:40] Package signature validation failed

[2013-06-27:13:52:40] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid package signature" errorID=5022]

[2013-06-27:13:52:43] Application Installer end with exit code 7

However many times I re download the widget app I get the same result.

The reason for the download was that the previous installation started to behave strangely downloading a lot of stuff for no apparent reason. I have Kaspersky Internet Security which is up to date and Advanced System Care. None of my security programs report any malware.

Re-installation of windows is out of the question!!!

I have tried everything on the forum with no sucess - any help gratefully recieved. Thanks

This topic has been closed for replies.

1 reply

F
Frogman38
Inspiring
June 28, 2013

I have EXACTLY the same issue, had issues with downloading excessive data. Uninstalled latest version of widget and latest version of Adobe Air. The I reinstalled them fresh...or tried too. The Met Office Widget failed exactly as yours did. My log looks like yours.

I contacted the Met Office and got this response:

Thank you for your email.

There is a known issue at this time with the Met Office Desktop Widget which is currently under investigation by our IT Team.

We hope to have this resolved shortly and we apologise for any inconvenience this may have caused you.

We just might have to wait they have no date for a fix yet!

A
Anonymous
June 28, 2013

I did a bit of digging and one of the problems seems to be with the news feed. The javascript looks like it is stuck in a loop of 404 "unregognised" errors.

Oddly on one machine the news stream loop kicks off by itself but on another only when you click on news and on that it machine it stops when you close it.on the other it just lights up the network switch display and generally slows everything down.

Goverment IT at work again.....

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