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July 9, 2016
Question

Runtime update not available Mac OSX 10.11.5

  • July 9, 2016
  • 0 replies
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I have tried installing Abobe Air but I'm having no joy. Any suggestions very welcome. My system log is as follows:

Jul  9 14:57:02 Richards-iMac Adobe Muse[1001]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -applyupdates "/Applications/Adobe Muse.app"

Jul  9 14:57:03 Richards-iMac Adobe AIR Installer[1003]: Runtime Installer begin with version 4.0.0.1390 on Mac OS 10.11.5 x86

Jul  9 14:57:03 Richards-iMac Adobe AIR Installer[1003]: Commandline is: -applyupdates "/Applications/Adobe Muse.app"

Jul  9 14:57:03 Richards-iMac Adobe AIR Installer[1003]: Installed runtime (4.0.0.1390) located at /Library/Frameworks/Adobe AIR.framework

Jul  9 14:57:03 Richards-iMac Adobe AIR Installer[1003]: Installed app (AdobeMuse) located at /Applications/Adobe Muse.app

Jul  9 14:57:04 Richards-iMac Adobe AIR Installer[1003]: Starting runtime background update installation

Jul  9 14:57:04 Richards-iMac Adobe AIR Installer[1003]: Launching subprocess with commandline /Users/richardhowell/Library/Application Support/Adobe/AIR/Updater/Background/updater -update "/Applications/Adobe Muse.app"

Jul  9 14:57:04 Richards-iMac Adobe AIR Installer[1003]: Runtime updater successfully launched

Jul  9 14:57:04 Richards-iMac Adobe AIR Installer[1003]: Runtime Installer end with exit code 0

Jul  9 14:57:08 Richards-iMac Adobe AIR Installer[1006]: Runtime Installer begin with version 21.0.0.215 on Mac OS 10.11.5 x86

Jul  9 14:57:08 Richards-iMac Adobe AIR Installer[1006]: Commandline is: -update "/Applications/Adobe Muse.app"

Jul  9 14:57:08 Richards-iMac Adobe AIR Installer[1006]: Installed runtime (4.0.0.1390) located at /Library/Frameworks/Adobe AIR.framework

Jul  9 14:57:08 Richards-iMac Adobe AIR Installer[1006]: Installed app (AdobeMuse) located at /Applications/Adobe Muse.app

Jul  9 14:57:15 Richards-iMac Adobe AIR Installer[1006]: Relaunching with elevation

Jul  9 14:57:15 Richards-iMac Adobe AIR Installer[1006]: Launching subprocess with commandline /var/folders/x1/qfxx7gnj1139g40_0nwwzxv00000gn/T/airOyMhLa/Adobe AIR Installer.app -ei

Jul  9 14:57:22 Richards-iMac authexec[1009]: executing /var/folders/x1/qfxx7gnj1139g40_0nwwzxv00000gn/T/airOyMhLa/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer

Jul  9 14:57:22 Richards-iMac Adobe AIR Installer[1009]: Runtime Installer begin with version 21.0.0.215 on Mac OS 10.11.5 x86

Jul  9 14:57:22 Richards-iMac Adobe AIR Installer[1009]: Commandline is: -ei

Jul  9 14:57:22 Richards-iMac Adobe AIR Installer[1009]: Installed runtime (4.0.0.1390) located at /Library/Frameworks/Adobe AIR.framework

Jul  9 14:57:22 Richards-iMac Adobe AIR Installer[1009]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Library/Application Support/Adobe"

Jul  9 14:57:22 Richards-iMac Adobe AIR Installer[1009]: Launching subprocess with commandline /usr/sbin/chown -hfRP richardhowell "/Users/richardhowell/Library/Application Support/Adobe"

Jul  9 14:57:22 Richards-iMac Adobe AIR Installer[1009]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/richardhowell/Library/Application Support/Adobe"

Jul  9 14:57:22 Richards-iMac Adobe AIR Installer[1009]: Launching subprocess with commandline /usr/sbin/chown -hfRP richardhowell "/Users/richardhowell/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"

Jul  9 14:57:22 Richards-iMac Adobe AIR Installer[1009]: Starting silent runtime update. Updating runtime from version 4.0.0.1390 to version 21.0.0.215

Jul  9 14:57:29 Richards-iMac sandboxd[148] ([1009]): Adobe AIR Instal(1009) System Policy: deny file-write-unlink /Applications/Utilities

Jul  9 14:57:33 Richards-iMac Adobe AIR Installer[1009]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist

Jul  9 14:57:33 Richards-iMac sandboxd[148] ([1009]): Adobe AIR Instal(1009) System Policy: deny file-write-unlink /Applications/Utilities

Jul  9 14:57:33 Richards-iMac Adobe AIR Installer[1009]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"

Jul  9 14:57:33 Richards-iMac Adobe AIR Installer[1009]: Subprocess chown succeeded

Jul  9 14:57:33 Richards-iMac Adobe AIR Installer[1009]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"

Jul  9 14:57:33 Richards-iMac Adobe AIR Installer[1009]: Subprocess chown failed (-1)

Jul  9 14:57:33 Richards-iMac Adobe AIR Installer[1009]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"

Jul  9 14:57:33 Richards-iMac Adobe AIR Installer[1009]: Subprocess chown succeeded

Jul  9 14:57:34 Richards-iMac Adobe AIR Installer[1009]: Runtime Installer end with exit code 0

Jul  9 14:57:34 Richards-iMac Adobe AIR Installer[1006]: Elevated install completed

Jul  9 14:57:38 Richards-iMac Adobe AIR Installer[1006]: Launching subprocess with commandline /Applications/Adobe Muse.app

Jul  9 14:57:38 Richards-iMac Adobe AIR Installer[1006]: Runtime Installer end with exit code 0

  /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/ExtendedAppEntryTemplate64

Jul  9 15:09:31 Richards-iMac kernel[0]: hfs: mounted Adobe AIR on device disk3s1

Jul  9 15:09:31 Richards-iMac mds[69]: (Volume.Normal:2464) volume:0x7ff205036a00 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe AIR

Jul  9 15:09:42 Richards-iMac Adobe AIR Installer[1061]: Runtime Installer begin with version 22.0.0.153 on Mac OS 10.11.5 x86

Jul  9 15:09:42 Richards-iMac Adobe AIR Installer[1061]: Commandline is: -psn_0_659617

Jul  9 15:09:42 Richards-iMac Adobe AIR Installer[1061]: Installed runtime (21.0.0.215) located at /Library/Frameworks/Adobe AIR.framework

Jul  9 15:09:45 Richards-iMac Adobe AIR Installer[1061]: Relaunching with elevation

Jul  9 15:09:45 Richards-iMac Adobe AIR Installer[1061]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei

Jul  9 15:09:51 Richards-iMac authexec[1064]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer

Jul  9 15:09:51 Richards-iMac Adobe AIR Installer[1064]: Runtime Installer begin with version 22.0.0.153 on Mac OS 10.11.5 x86

Jul  9 15:09:51 Richards-iMac Adobe AIR Installer[1064]: Commandline is: -ei

Jul  9 15:09:51 Richards-iMac Adobe AIR Installer[1064]: Installed runtime (21.0.0.215) located at /Library/Frameworks/Adobe AIR.framework

Jul  9 15:09:51 Richards-iMac Adobe AIR Installer[1064]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Library/Application Support/Adobe"

Jul  9 15:09:51 Richards-iMac Adobe AIR Installer[1064]: Launching subprocess with commandline /usr/sbin/chown -hfRP richardhowell "/Users/richardhowell/Library/Application Support/Adobe"

Jul  9 15:09:51 Richards-iMac Adobe AIR Installer[1064]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/richardhowell/Library/Application Support/Adobe"

Jul  9 15:09:51 Richards-iMac Adobe AIR Installer[1064]: Launching subprocess with commandline /usr/sbin/chown -hfRP richardhowell "/Users/richardhowell/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"

Jul  9 15:09:51 Richards-iMac Adobe AIR Installer[1064]: Starting silent runtime update. Updating runtime from version 21.0.0.215 to version 22.0.0.153

Jul  9 15:09:58 Richards-iMac sandboxd[148] ([1064]): Adobe AIR Instal(1064) System Policy: deny file-write-unlink /Applications/Utilities

Jul  9 15:10:00 Richards-iMac Adobe AIR Installer[1064]: Registering /Applications/Utilities/Adobe AIR Application Installer.app/Contents/Info.plist

Jul  9 15:10:00 Richards-iMac Adobe AIR Installer[1064]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Library/Frameworks/Adobe AIR.framework"

Jul  9 15:10:00 Richards-iMac sandboxd[148] ([1064]): Adobe AIR Instal(1064) System Policy: deny file-write-unlink /Applications/Utilities

Jul  9 15:10:01 Richards-iMac Adobe AIR Installer[1064]: Subprocess chown succeeded

Jul  9 15:10:01 Richards-iMac Adobe AIR Installer[1064]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Application Installer.app"

Jul  9 15:10:01 Richards-iMac Adobe AIR Installer[1064]: Subprocess chown failed (-1)

Jul  9 15:10:01 Richards-iMac Adobe AIR Installer[1064]: Launching subprocess with commandline /usr/sbin/chown -hfRP root:wheel "/Applications/Utilities/Adobe AIR Uninstaller.app"

Jul  9 15:10:01 Richards-iMac Adobe AIR Installer[1064]: Subprocess chown failed (-1)

Jul  9 15:10:01 Richards-iMac Adobe AIR Installer[1064]: Runtime Installer end with exit code 0

Jul  9 15:10:01 Richards-iMac Adobe AIR Installer[1061]: Elevated install completed

Jul  9 15:10:03 Richards-iMac Adobe AIR Installer[1061]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -installupdatecheck

Jul  9 15:10:03 Richards-iMac Adobe AIR Installer[1061]: Runtime Installer end with exit code 0

Jul  9 15:10:04 Richards-iMac Adobe AIR Installer[1073]: Runtime Installer begin with version 22.0.0.153 on Mac OS 10.11.5 x86

Jul  9 15:10:04 Richards-iMac Adobe AIR Installer[1073]: Commandline is: -installupdatecheck

Jul  9 15:10:04 Richards-iMac Adobe AIR Installer[1073]: Installed runtime (22.0.0.153) located at /Library/Frameworks/Adobe AIR.framework

Jul  9 15:10:05 Richards-iMac Adobe AIR Installer[1073]: Performing pingback request

Jul  9 15:10:10 Richards-iMac Adobe AIR Installer[1073]: Pingback request completed with HTTP status 200

Jul  9 15:10:10 Richards-iMac Adobe AIR Installer[1073]: Starting runtime background update check

Jul  9 15:10:10 Richards-iMac Adobe AIR Installer[1073]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos/x86/patch/22.0.0.153/update

Jul  9 15:10:10 Richards-iMac Adobe AIR Installer[1073]: Unpackaging http://airdownload.adobe.com/air/3/background/macos/x86/patch/22.0.0.153/update to /Users/richardhowell/Library/Application Support/Adobe/AIR/Updater/Background

Jul  9 15:10:14 Richards-iMac Adobe AIR Installer[1073]: Runtime update not available

Jul  9 15:10:14 Richards-iMac Adobe AIR Installer[1073]: Unpackaging cancelled

Jul  9 15:10:14 Richards-iMac Adobe AIR Installer[1073]: Runtime Installer end with exit code 0

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