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jacks359
Participant
Jun 13, 2018 1:44 PM UTC
Answered

Since I have updated Adobe Air to version 30.0 for windows videos will not play . Is there any fix that I can do for this?

Since I have updated Adobe Air to version 30.0 for  windows my vudu on the go app will not play videos. Is there any fix that I can do for this?

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kathyi73691927
kathyi73691927Correct answer
Participant
Jun 14, 2018 1:44 PM UTC

Hi Jacks359

I, too can confirm that the latest Air update 30 has caused the Vudu2Go App's failure to play downloaded or streaming movies.  The only workaround is to download the version prior (version 29.0.0.112) and wait for a hard fix in the meantime.

It appears this problem affects all platforms of Windows. 

5 replies

kathyi73691927
kathyi73691927Correct answer
Participant
Jun 14, 2018 1:44 PM UTC

Hi Jacks359

I, too can confirm that the latest Air update 30 has caused the Vudu2Go App's failure to play downloaded or streaming movies.  The only workaround is to download the version prior (version 29.0.0.112) and wait for a hard fix in the meantime.

It appears this problem affects all platforms of Windows. 

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Participant
Jun 14, 2018 3:48 PM UTC

Where do you go to get the older version of AIR?

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jacks359
jacks359Author
Participant
Jun 14, 2018 5:44 PM UTC

Hi robertg94180004

Here is the link to the Adobe archive air files. Find and download archived versions of Adobe AIR SDK

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