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Participant
Apr 11, 2019 7:47 PM UTC
Question

Sound quit working on pandora app after getting the update today

I started my Pandora desktop app as usual this morning and it was working fine. I get a notification that there is an update for Adobe Air. I go ahead and download it and now there is no sound when my Pandora desktop app runs. I tried uninstalling and reinstalling and restarting my computer. Nothing has worked. Any suggestions?

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5 replies

ATXMatt
Participant
Apr 16, 2019 2:04 PM UTC

Have the same issue on windows 10 Pro N, v1803, OS 17134.706.  The rollback to v31 solved the problem for now. 

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rellimcire
Participant
Apr 15, 2019 7:06 PM UTC

Same for me on Windows 7. Version 32 broke my sound. Uninstall and revert to Version 31 fixed. Thanks NoSloppy​

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Participant
Apr 12, 2019 7:40 PM UTC

Me too, do I just get the Runtime or do I need to get the SDK and compiler? I got the Runtime, and I'm still getting "Installer file damaged"?

Thanks for your time,

Summer

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Participant
Apr 13, 2019 1:12 AM UTC

Just the runtime. Be sure to run the AIR Uninstaller first, which should already be in your Utilities folder.

Redownload 31. here's the direct link: http://download.macromedia.com/air/mac/download/31.0/AdobeAIR.dmg

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Participant
Apr 12, 2019 5:50 PM UTC

Same thing for me. MacOS 10.14.14

Fixed it by rolling back to previous AIR runtime 31. Here's the Adobe page with archived downloads:

Find and download archived versions of Adobe AIR SDK

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