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Participant
December 28, 2013
Question

Tablet Question

  • December 28, 2013
  • 1 reply
  • 2008 views

I am trying to reinstall a Bamboo tablet from Wacom because my computer had a virus issue, but the Bamboo Dock application won't install. An error box says:

If you have installed Bamboo Dock before, please make sure that it is properly removed from your Applications folder and from the Trash and try again. 

Adobe AIR Installer: Installation failed.

I have Adobe CS5 Production Premium installed on my computer and Adobe AIR installed with that program. Would it mess with the creative suite if I uninstalled Adobe AIR to try to get the Bamboo Dock to work?

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Legend
December 28, 2013

Moving this discussion to the AIR Installation Issues forum.