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Participating Frequently
December 16, 2014
Question

the recently AIRBeta version 16 can`t complete setup

  • December 16, 2014
  • 1 reply
  • 423 views

when air team update the newest beta version AIR16,I download and setup ,but can`t complete ,have an Error ! I had unload last 14version air  ,also can`t setup!please fix it

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1 reply

Adobe Employee
December 17, 2014

we have tested this problem on our side , found this is installer permission problem instead of Runtime issue. Please make sure you have Administrator permission, if you use an non-Administrator user to install Runtime , this issue will be occur. Also when you install Runtime, User Account Control request "allow the following program to make changes to this computer?", when you click "No" button this issue reproduce, this is as design behavior, Not a bug.


if you still encounter this problem , please provide detail information for it , like which OS used, which user used, and how to reproduce this problem, we will really  appreciate your support, Also you can send mail to botang@adobe.com to  touch me.