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Participant
September 28, 2011
Question

Trouble Updating Air on Windows XP

  • September 28, 2011
  • 1 reply
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1 reply

chris.campbell
Legend
September 29, 2011

I'm sorry you're running into installation issues with AIR.  Thank you though for posting both of your installer logs.  Microsoft has just released a new utility that can help resolve installation problems.  Would you mind giving this a try and let us know how it works for you?  When running the Fix it, go through the uninstall process and try to remove Adobe AIR from your system.  Once finished, download the latest version of AIR and install again.

Microsoft Install and Uninstall Fix It

Thanks,

Chris