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February 28, 2017
Question

Unable to download Adobe Air

  • February 28, 2017
  • 2 replies
  • 918 views

I am trying to download Adobe Air.  I went to https://get.adobe.com/air/javascript:; and clicked on "Download Now".  This took me to another page (https://get.adobe.com/air/download/?installer=Adobe_AIR_24.0_for_Win32&stype=5491&standalone=1 ) that says "Your download should begin shortly".  But then I get redirected to this page (https://airdownload.adobe.com/air/win/download/24.0/AdobeAIRInstaller.exe ) which looks like this in Chrome:

and looks like this in Internet Explorer:

I don't have access to Firefox on this computer, or I would have tried that browser also.  I keep checking back to see if the link has been fixed, but it's been over a week now, and I'm still unable to download.

This topic has been closed for replies.

2 replies

divya010193
Adobe Employee
Adobe Employee
March 1, 2017

May you please specify the geographical location from where you are trying to access the link?

March 1, 2017

Tried clearing the cache of browsing history, download history, cookies, and cached images and files.  Still same results.  I am located in Ohio in the US.

Participant
March 22, 2017

Hey I got the same problem and cant find an answer ...

did you solve it ?

divya010193
Adobe Employee
Adobe Employee
March 1, 2017

Hi

Try clearing the cache of your browser and download again.

Thanks!