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Mar 28, 2012 12:55 AM UTC
Question

Unable to install AIR

Win7 Pro Service Pack 1 32-bit

Install log:

[2012-03-27:08:59:51] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-03-27:08:59:51] Commandline is:

[2012-03-27:08:59:51] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2012-03-27:08:59:55] Relaunching with elevation

[2012-03-27:08:59:55] Launching subprocess with commandline c:\users\lexxa\appdata\local\temp\air2f98.tmp\adobe air installer.exe -ei

[2012-03-27:08:59:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-03-27:08:59:58] Commandline is:

[2012-03-27:08:59:58] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2012-03-27:09:00:01] Relaunching with elevation

[2012-03-27:09:00:01] Launching subprocess with commandline c:\users\lexxa\appdata\local\temp\air2f98.tmp\adobe air installer.exe -ei

[2012-03-27:09:00:01] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-03-27:09:00:01] Commandline is:

[2012-03-27:09:00:01] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2012-03-27:09:00:04] Relaunching with elevation

[2012-03-27:09:00:04] Launching subprocess with commandline c:\users\lexxa\appdata\local\temp\air2f98.tmp\adobe air installer.exe -ei

[2012-03-27:09:00:04] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-03-27:09:00:04] Commandline is:

[2012-03-27:09:00:04] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2012-03-27:09:00:08] Runtime Installer end with exit code 6

[2012-03-27:09:00:08] Elevated install failed: returned error code -1

[2012-03-27:09:00:08] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-03-27:09:00:11] Runtime Installer end with exit code 7

[2012-03-27:09:00:11] Elevated install failed: returned error code -1

[2012-03-27:09:00:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-03-27:09:00:12] Runtime Installer end with exit code 7

[2012-03-27:09:00:12] Elevated install failed: returned error code -1

[2012-03-27:09:00:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-03-27:09:00:13] Runtime Installer end with exit code 7

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1 reply

chris.campbell
Legend
Apr 16, 2012 11:04 PM UTC

Were you able to get AIR installed?  If not, could you try right clicking the installer and selecting "run as administrator" to see if that helps?

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