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March 28, 2012
Question

Unable to install AIR

  • March 28, 2012
  • 1 reply
  • 742 views

Win7 Pro Service Pack 1 32-bit

Install log:

[2012-03-27:08:59:51] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-03-27:08:59:51] Commandline is:

[2012-03-27:08:59:51] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2012-03-27:08:59:55] Relaunching with elevation

[2012-03-27:08:59:55] Launching subprocess with commandline c:\users\lexxa\appdata\local\temp\air2f98.tmp\adobe air installer.exe -ei

[2012-03-27:08:59:58] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-03-27:08:59:58] Commandline is:

[2012-03-27:08:59:58] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2012-03-27:09:00:01] Relaunching with elevation

[2012-03-27:09:00:01] Launching subprocess with commandline c:\users\lexxa\appdata\local\temp\air2f98.tmp\adobe air installer.exe -ei

[2012-03-27:09:00:01] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-03-27:09:00:01] Commandline is:

[2012-03-27:09:00:01] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2012-03-27:09:00:04] Relaunching with elevation

[2012-03-27:09:00:04] Launching subprocess with commandline c:\users\lexxa\appdata\local\temp\air2f98.tmp\adobe air installer.exe -ei

[2012-03-27:09:00:04] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86

[2012-03-27:09:00:04] Commandline is:

[2012-03-27:09:00:04] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR

[2012-03-27:09:00:08] Runtime Installer end with exit code 6

[2012-03-27:09:00:08] Elevated install failed: returned error code -1

[2012-03-27:09:00:08] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-03-27:09:00:11] Runtime Installer end with exit code 7

[2012-03-27:09:00:11] Elevated install failed: returned error code -1

[2012-03-27:09:00:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-03-27:09:00:12] Runtime Installer end with exit code 7

[2012-03-27:09:00:12] Elevated install failed: returned error code -1

[2012-03-27:09:00:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]

[2012-03-27:09:00:13] Runtime Installer end with exit code 7

This topic has been closed for replies.

1 reply

chris.campbell
Legend
April 16, 2012

Were you able to get AIR installed?  If not, could you try right clicking the installer and selecting "run as administrator" to see if that helps?