Participating Frequently

Question

URGENT : SWF content loaded with the HTML/HtmlLoader component do not receive any mouse input

Forum|Forum|12 years ago
July 29, 2013
3 replies
10465 views

Hi,

SWF content loaded through and AIR HTML component does not receive any mouse input anymore as of AIR 3.8.

This is a really major issue that should have been tested before being released and completely breaks all our AIR apps released for one of our partners.

I've created a bug in bug base : https://bugbase.adobe.com/index.cfm?event=bug&id=3603433

Please, do not differ this issue. There is absolutely no workaround with AIR 3.8 and repackaging everything with 3.7 captive runtime would require major restructurations of our update system and download pages, which we absolutely can't afford.

I'd also like some immediate feedback that this issue is under investigation and if possible an ETA.

Thanks

Performance issues

This topic has been closed for replies.

N

Nikos Kontis

Participant

Same problem here.

Users that updated to Air 3.8 cannot access content, this is causing my company lot of problems.

Is there a way to handle it from the HTML part while waiting for a patch?

chris.campbell

Legend

The current workarounds would be to either use StageWebView or repackage your application with a 3.7 captive runtime.

StageWebView works for displaying HTML but might not be sufficient if you need more complicated interaction with the HTML control.

Using the StageWebView Class

StageWebView AS3 Documentation

Captive runtime would be my recommendation if repackaging your app is something you can consider doing. I've been a big proponent of this way of packaging since it's release in AIR 3 and it can definitely help reduce unexpected problems like the one discussed here.

Installation and deployment options in Adobe AIR 3

Packaging a captive runtime bundle for desktop computers

I know everyone wants this fixed ASAP. We hope to have a public beta build available on labs.adobe.com on Tuesday 8/13. Then follow up with the release build that will be distributed via the auto update mechanism (and on get.adobe.com) later this month.

A

Anonymous

Chris:

Did not see the beta build available on the labs.adobe.com appear yet. Will it be posted today?

Thank you!

hkudo

Inspiring

Hi,

We started to investigate this issue. Please stay tuned the status through the bug https://bugbase.adobe.com/index.cfm?event=bug&id=3603433

Can you let us know what is your application and where we can get your apps?

thanks,

Hitomi

K

kboilydevAuthor

Participating Frequently

Sure, it's Bayam, two products aimed for children. It's in French though and you'll have to create an account in the application (it's free) :

http://presco.bayardkids.com/bayard/app/builds/BayardKids.air

http://browser.bayardkids.com/client/builds/BayardKids.air

Note that not all content is loaded with an HtmlLoader, but typically the ones in the games category ("Jouer") are.

We're currently updating the apps (in the following hours) to show a warning message for AIR 3.8 users, but you'll be able to bypass by checking the box and clicking the continue button

L

lkulberda1

Participant

Has there been any progress on this issue?

chris.campbell

Legend

Thanks for the bug report and I'm sorry this is occurring. We're in the process of investigation and we'll be updating the bug report with our notes asap. You might also want to take a look at this thread, as it appears you aren't alone here.

http://forums.adobe.com/message/5544504#5544504

Thanks,

Chris

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