Urgent - Updates no longer working after certificate renewal (production app)
Hi,
Updates pushed for our production AIR application are failing after a renewal of our expired code signing certificate, and performing the certificate migration procedure as outlined here:
http://help.adobe.com/en_US/AIR/1.5/devappsflex/WS13ACB483-1711-43c0-9049-0A7251630A7D.html
The error message appears as: "This application cannot be installed because this installer has been mis-configured. "
The AIR app installer log indicates the source of the problem:
"The certificate of the installed app fails to match either the signature or migration signature of the AIR file"
However, the migration procedure has been executed exactly as described, using the correct certificates. The Adobe AIR 2.0.2 runtime (and adt) has been used.
We need to push an important update asap, and advising our end users to reinstall is not feasible.
I am willing to provide anything necessary to resolve this as quickly as possible. Please advise.