Why is Adobe Air crashing Dofus on Windows 7 64-bit
Hello! I play an MMORPG called Dofus, which runs on Adobe Air.
I've been having this problem with Dofus since I started playing again a few weeks ago. My Dofus client and/or Adobe Air will crash, causing the error popup "DofusMod.exe has stopped responding". This happens many times a day, but it is not predictable. Sometimes I will go hours without a crash. Other times it crashes and re-load and re-login, and it immediately crashes again. I've tried everything that I can think of or find online, but there isn't much to go on. When you try to search for this problem all you find is stuff for MAC.
Systems Specs:
Windows 7 Home Premium SP1 64-bit
12GB of RAM
Intel Core i5 CPU
NVidia GeForce GTS 450 Graphics card
Dual Monitors
Adobe Air 3.7
Not sure what else you all might want to know about system specs.
Here is the data that gets logged into Event Viewer when this crash happens:
Faulting application name: DofusMod.exe, version: 0.0.0.0, time stamp: 0x4f9aad90
Faulting module name: Adobe AIR.dll, version: 3.4.0.2540, time stamp: 0x502c2269
Exception code: 0xc0000005
Fault offset: 0x004de65b
Faulting process id: 0x183c
Faulting application start time: 0x01ce5fa61afa53e0
Faulting application path: C:\Program Files (x86)\Dofus2\app\DofusMod.exe
Faulting module path: C:\Program Files (x86)\Dofus2\app\.runtime\3.4\Versions\1.0\Adobe AIR.dll
Report Id: a8864c9f-cb9a-11e2-b1e5-7071bc949f54
Things I have tried that do not fix my problem:
- Cleared Cache- Launching DofusMod.exe directly
- Running DofusMod.exe in compatibility mode for Windows XP SP3- Running DofusMod.exe as administrator
- Running the Launcher as administrator
- Installing different versions of Adobe Air
- Changing the AdobeAir.dll file located in the Dofus directory
- Closing every thing on my computer that I could possible close and still play the game
- Google. As I said, everything I can find is for a MAC, and is quite dated at that.
I play with 4 accounts, but this has happened with just one account open plenty of times. What, if anything, can I do to resolve this? It's not too bad when all I'm doing is leveling professions, but when I'm fighting mobs and one or two of my accounts just crashes randomly, it quickly becomes a major frustration.
This has never happened to me in the past so I don't know what could be causing it now. I'm tempted, but shouldn't be bothered, to setup a virtual machine running Ubuntu or something, specifically to play Dofus on. Please, if anyone can help me fix this it would be absolutely amazing.
Thanks!
**edit**
I've also started a topic on this problem at the Dofus "Problems and Solutions" forum. You can follow it here: http://forum.dofus.com/en/4-problems-solutions/253374-dofusmod-exe-stopped-responding