Win7 Application Crash on Print Job since Air Update to 3.0.0.4080
Hi,
first of all sorry for my bad English but I need your HELP.
A lot of my Customers have a Problem with my Application since Adobe automatically updated Air to Version 3.0.0.4080.
When starting a PrintJob on a Windows 7 Machine the Application Crashes. With Air 2.7.2 everything is fine. My only solution is to Downgrade Air to 2.7.2.
Has someone an idea how I can solve this?
Here is the crash Report on an Win 7 64Bit Machine with Service Pack 1 in German:
Protokollname: Application
Quelle: Application Error
Datum: 14.10.2011 12:20:56
Ereignis-ID: 1000
Aufgabenkategorie:(100)
Ebene: Fehler
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: Gio-PC-onIMac
Beschreibung:
Name der fehlerhaften Anwendung: extato commerce.exe, Version: 0.0.0.0, Zeitstempel: 0x4e7d51b6
Name des fehlerhaften Moduls: Adobe AIR.dll, Version: 3.0.0.4080, Zeitstempel: 0x4e7d5799
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0012dabe
ID des fehlerhaften Prozesses: 0x494
Startzeit der fehlerhaften Anwendung: 0x01cc8a5abdd4e4bc
Pfad der fehlerhaften Anwendung: c:\program files (x86)\extato commerce\extato commerce.exe
Pfad des fehlerhaften Moduls: c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll
Berichtskennung: 33870ff8-f64e-11e0-8e55-001c429351d4
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-10-14T10:20:56.000000000Z" />
<EventRecordID>8182</EventRecordID>
<Channel>Application</Channel>
<Computer>Gio-PC-onIMac</Computer>
<Security />
</System>
<EventData>
<Data>extato commerce.exe</Data>
<Data>0.0.0.0</Data>
<Data>4e7d51b6</Data>
<Data>Adobe AIR.dll</Data>
<Data>3.0.0.4080</Data>
<Data>4e7d5799</Data>
<Data>c0000005</Data>
<Data>0012dabe</Data>
<Data>494</Data>
<Data>01cc8a5abdd4e4bc</Data>
<Data>c:\program files (x86)\extato commerce\extato commerce.exe</Data>
<Data>c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll</Data>
<Data>33870ff8-f64e-11e0-8e55-001c429351d4</Data>
</EventData>
</Event>
