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C
coolLJ
Participant
February 17, 2016
Question

Windows 10 not supported? "The application could not be installed"

  • February 17, 2016
  • 3 replies
  • 1265 views

Hi, I have Adobe AIR 20 in stalled on my windows 10 and after building my AIR project i get this message. There is nothing wrong with the build and the file is NOT damaged,  i have tested the same file on Windows 7, 8,8.1 and Mac, it works.  Is there something else i can try or de we need to wait for Adobe to fix the problem?

Also I do have full admin rights and my user account control settings are set to the lowest possible selection.

This topic has been closed for replies.

3 replies

C
coolLJAuthor
Participant
March 4, 2016

I found that if package it as an .exe instead of .air it will install on W10.

A
Anonymous
March 1, 2016

Hi everybody,

I had the same problem. All my install files were corrupted.

I tried the alexandre's way but without success.

Then I tried another way : after switching off the antivirus (Bitdefender in my case) I'd re-downloaded the install files (Roland Vdrums Friend Jam app in my case). Then I tried to re-install and then!!!! IT WORKS!! Thanks alexandre_lac for your contribution!


Bye everybody and hope to doesn't need your help in the future.

Greetings.

    alexandre_lac1
    alexandre_lac1
    Participant
    February 25, 2016

    Hi, I had exactly the same problem yesterday : Windows 10 freshly installed, same .air worked on other PCs (Windows 7, 8.1 and 10) and MACs.

    I finally find out that my antivirus (Panda) blocked the installation without notifying this to me.

    Watching logs, I assume that temporary decompression is refused to the AIR installer, so it considers the .air file as corrupted.

    Try to switch your antivirus off for the installation time.

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