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Panda01
Participant
June 3, 2014
Question

Windows 7 doesn't install

  • June 3, 2014
  • 1 reply
  • 416 views

Please help - this is the log:

[2014-06-03:14:55:11] Relaunching with elevation

[2014-06-03:14:55:11] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air62a9.tmp\adobe air installer.exe -ei

[2014-06-03:14:55:11] Runtime Installer begin with version 13.0.0.111 on Windows Vista x86

[2014-06-03:14:55:11] Commandline is: -stdio \\.\pipe\AIR_1080_0 -ei

[2014-06-03:14:55:11] No installed runtime detected

[2014-06-03:14:55:11] Starting silent runtime install. Installing runtime version 13.0.0.111

[2014-06-03:14:55:12] Installing msi at c:\users\admini~1\appdata\local\temp\air62a9.tmp\setup.msi with guid {0A3925EA-5B0E-401B-A189-7419149747B2}

[2014-06-03:14:55:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2014-06-03:14:55:14] Rolling back install of c:\users\admini~1\appdata\local\temp\air62a9.tmp\setup.msi

[2014-06-03:14:55:14] Rollback complete

[2014-06-03:14:55:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

[2014-06-03:14:55:14] Runtime Installer end with exit code 7

[2014-06-03:14:55:16] Runtime Installer end with exit code 7

Thanks you for the help

Christine

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1 reply

Panda01
Panda01Author
Participant
June 3, 2014

I solved the problem with the installation of ADOBE AIR on my computer with this steps:

  • First run the Microsoft installer cleanup utility
  • Search the drive (for example C:) for folders "air" and delete them
  • Reboot the computer
  • Search again the drive (for example C:) for folders "air" and delete them
  • Now start the installation of Adobe Air
Participant
July 4, 2014

Thanx Panda01, you rock. Worked for me. Cheers, pb