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eduspeca4897542
Participant
June 10, 2020
Question

Aadobe animate 2020 could not write to the directory

  • June 10, 2020
  • 1 reply
  • 1065 views

When i open the software adobe animate 2020, this window pop out "could not write to the directory C:\Users\Acer\AppData\Local\Adobe\Animate2020\en_US" . Would like to ask anyone facing this issue? It happened after update the software

    This topic has been closed for replies.

    1 reply

    n. tilcheff
    n. tilcheff
    Legend
    June 10, 2020

    Hi mate,

     

    When Animate is closed, find this folder C:\Users\Acer\AppData\Local\Adobe\  and delete Animate2020 with everything inside.

    Then start Animate. It will re-create a clean configuration which will hopefully work fine.

     

    Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
    T
    terrances33545037
    Participant
    February 1, 2021

    I'm having the same problem but can't find any folder by that name. I'm on MacOS Catalina, trying to start Adobe Animate 2021, and it gives me that same "Animate quitting...could not qwrite to the directory /Users/terrysunderland/library/Application Support/Adobe Animate 2021/n_US"
    No surprise it can't find that directory since it doesn't seem to exist!
    I go to /Users/terrysunderland/ and there's no Library or Application Support folder in there -

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