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R
Rômulo5FE6
Participant
April 29, 2021
Question

Adobe Animate

  • April 29, 2021
  • 1 reply
  • 329 views

My Adobe Animate CC doesn't want to open. You have this gray screen all the time with the ball jumping in the bottom left corner. I have already restarted, uninstalled and reinstalled again, but nothing worked.

 

 

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    1 reply

    _keyframer
    Community Expert
    _keyframerCommunity Expert
    Community Expert
    April 29, 2021

    What happens when you click the EXPAND icon in the upper right corner to go full screen? Do you have more than one monitor? What is your screen resolution?

    Animator and content creator for Animate CC
    R
    Rômulo5FE6Author
    Participant
    April 30, 2021

    It does not expand. It crashes and I can't expand or minimize the program. I have to use the task manager to get it off the screen. When I installed it, I managed to use it for two days, then it started to give this problem.

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