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Participant
Jul 5, 2023 1:51 AM UTC
Question

Adobe animate

Hello everyone can anyone please help me with this, I have tried deleting and reinstalling animate, made it the administrator and keep getting this  

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3 replies

kglad
Community Expert
Community Expert
Jul 5, 2023 3:33 AM UTC

reset your preferences 

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Participant
Jul 5, 2023 4:05 AM UTC

How do I do that?

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kglad
Community Expert
Community Expert
Jul 5, 2023 1:59 PM UTC

the easiest way is to uninstall animate and opt to remove preferences (step 4) when prompted,  https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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