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Participant
July 5, 2023
Question

Adobe animate

  • July 5, 2023
  • 1 reply
  • 252 views

Hello everyone can anyone please help me with this, I have tried deleting and reinstalling animate, made it the administrator and keep getting this  

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1 reply

kglad
Community Expert
Community Expert
July 5, 2023

reset your preferences 

Participant
July 5, 2023

How do I do that?

kglad
Community Expert
Community Expert
July 5, 2023

the easiest way is to uninstall animate and opt to remove preferences (step 4) when prompted,  https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html