Skip to main content
Participating Frequently
December 20, 2021
Question

Adobe Animate 2019

  • December 20, 2021
  • 11 replies
  • 3575 views

Hello,

 

can i get the old UI from the 2019 Version of Adobe Animate?

 

I was still able to use the Adobe Animate 2019 version until 2 weeks ago, but it is now the case when I try to start the 2019 version, but it opens as soon as it tries to load the interface. Reinstallation and installation on different hard drives did not help. I moved my hard drive to a new hard drive a week ago using the Samsung Migration Tool. This worked for all Adobe products except Animate (it seems). But I can't imagine that that's because a new installation (even on new hard drives) didn't help.

 

I've already tried the AdobeCreativeCloudCleaner Tool, but unfortunately it didn't help either.

 
 
 
 
    This topic has been closed for replies.

    11 replies

    kglad
    Community Expert
    Community Expert
    December 21, 2021

    i don't understand "I was still able to use the Adobe Animate 2019 version until 2 weeks ago, but it is now the case when I try to start the 2019 version, but it opens as soon as it tries to load the interface."

    Participating Frequently
    December 22, 2021

    I downloaded Adobe Animate in 2019, i was able to use it until 2 weeks ago. When I could no longer use it, Animate was closed when it try to open. I hope you can understand better now.

    kglad
    Community Expert
    Community Expert
    December 22, 2021

    yes, you meant "closes" instead of "opens" in your original post.


    reset your preferences: https://helpx.adobe.com/animate/using/set-preferences.html and reinstall

     

    if that fails, you should 


    uninstall every animate including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
    restart your computer (don't skip this)
    reinstall animate cc 2019, All the New Adobe CC 2019 Direct Download Links, Now Available! | ProDesignTools