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eoudenden22161758beb4
Participating Frequently
February 26, 2022
Question

adobe animate 2019 keeps crashing

  • February 26, 2022
  • 2 replies
  • 384 views

adobe animate is crashing even when i turn off my antivirus id did everything please help

    This topic has been closed for replies.

    2 replies

    _keyframer
    Community Expert
    _keyframerCommunity Expert
    Community Expert
    March 9, 2022

    Does your system meet the minum requirements? AnCC can be a resource hog at times - please update to the latest version via the CC app and update us to whether or not this fixed the problem.

    Animator and content creator for Animate CC
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 27, 2022

    reset all preferences (check the bottom at https://helpx.adobe.com/animate/using/set-preferences.html)

    E
    eoudenden22161758beb4Author
    Participating Frequently
    March 8, 2022

    it didnt work

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 8, 2022

    why are you using a non-current version?

     

    do you have an out-dated os?

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