Known Participant

Question

Adobe Animate 2019 won't open on Windows 11

Forum|Forum|3 years ago
June 26, 2022
6 replies
8607 views

Hello, I installed adobe animate 2019 recently on my windows 11 PC and everytime i open it it just force closes. Is it because windows 11 doesn't support animate 2019? If so is there a workaround?

Installation

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fauzi8162

Participant

I have the same problem.

and the solution is : try to install on virtual machine like VirtualBox, VMWare, etc.

install windows 10 on virtual machine and then try install Animate 2019, its running well, but for me its heavy performance on my Laptop, so I think I bought a new laptop but with old version specifications

kglad

Community Expert

@fauzi8162

if that works, using compatibility mode to install should work.

M

Muhammad36462855oc8z

Participant

I think the problem is my VGA hardware,, animate 2019 only support VGA onboard(like graphics integrated into the processor chip), or maybe animate 2019 not support for some VGA Card type.

N

Nick Gioia

Community Expert

Do you try to upgrade to the lastest version?

John T Smith

Community Expert

What is your hardware, especially your video card AND the video driver... if nvidia Adobe programs work better with the studio driver, not the gaming driver

SpherigonAuthor

Known Participant

Here is a list of my hardware

GPU: Rtx 3060 TI (Latest Driver Installed not studio i think)

CPU: 11th Gen Intel core 17-11700f 2.50 GHz 2496 Mhz 16 Logical processors and 8 cores

Ram: 16 Gigs

500 Gig SSD

1 TB Hard drive

Motherboard: Gigabyte B560 DS3H AC-Y1

SpherigonAuthor

Known Participant

I also downgraded to windows 10 yesterday and the problem still persists

kglad

Community Expert

animate 2019 wasn't designed to work with win 11, but it should still work using the advice given previously.

that said, is animate 2022 installed and working properly?

SpherigonAuthor

Known Participant

Yes, animate 2022 is working properly

John T Smith

Community Expert

Two ideas that MAY work to install and/or run old programs in Windows 10 (and MAYBE Windows 11 ?)
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

SpherigonAuthor

Known Participant

Thank you for the tip, unfortunately, i thought of this exact thing when looking through the properties. I tried all windows versions and it still force closes

Peru Bob

Community Expert

Have you installed and run as an administrator?

SpherigonAuthor

Known Participant

Yes

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