So I can't hear audio in animate, but only in testing, exporting, or preview. I'm using actionscript 3.0Sounds are not mutedSync is on streamsound is selectedthe wave form is still thereI tried restartingI tried reinstallingI tried other waveforms and formatsI'm using my computers sound outputYet all of these dont seem to help! I want someone to please explain what's going on and how I can fix it. I'm a mac using btw

Participant

Question

Adobe Animate 2020 CC no sound

So I can't hear audio in animate, but only in testing, exporting, or preview.

Yet all of these dont seem to help! I want someone to please explain what's going on and how I can fix it. I'm a mac using btw

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A

Anonymous

Update to the latest version.

Participating Frequently

ok, I have updated to 24.0.2, It still did not fix the issue. Any other ideas?

Community Expert

Go to Control > Mute Sounds, make sure the option is unchecked.

Legend

Hi mate,

Check your source sound file.

It must be 44100 Hz, 16-bit, ideally PCM WAV.

If it is 32-bit it won't work. If it's 48000 Hz it will have other problems.

If it is MP3 it may work depending on other parameters.

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation

Participant

I already tried that