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milosn32721153
Participant
Mar 31, 2024 3:30 PM UTC
Question

Adobe animate 2024 crashes on startup

I know there are bunch of these posts, and I also tried fixes, like firewall, run as admin, clear prefs... but nothing worked. 
So is there a way to fix this (reinstalling windows is out of the question, I've done that like 2 months ago, I'm not going with that again)
Or does anybody  maybe know some alternative for Animate?

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    7 replies

    kglad
    Community Expert
    Community Expert
    Mar 31, 2024 3:38 PM UTC

    how are you opening animate?

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    milosn32721153
    Participant
    Apr 4, 2024 2:32 PM UTC

    I tried through adobe app, and tried directly on animate icon, and also as admin.
    On my laptop it works ok, but on desktop it crashes

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    kglad
    Community Expert
    Community Expert
    Apr 4, 2024 2:36 PM UTC

    reset your preferences:

    uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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