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milosn32721153
Participant
March 31, 2024
Question

Adobe animate 2024 crashes on startup

  • March 31, 2024
  • 1 reply
  • 687 views

I know there are bunch of these posts, and I also tried fixes, like firewall, run as admin, clear prefs... but nothing worked. 
So is there a way to fix this (reinstalling windows is out of the question, I've done that like 2 months ago, I'm not going with that again)
Or does anybody  maybe know some alternative for Animate?

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    March 31, 2024

    how are you opening animate?

    milosn32721153
    Participant
    April 4, 2024

    I tried through adobe app, and tried directly on animate icon, and also as admin.
    On my laptop it works ok, but on desktop it crashes

    kglad
    Community Expert
    Community Expert
    April 4, 2024

    reset your preferences:

    uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html