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T
Thaenor
Participant
December 13, 2017
Answered

Adobe Animate cc 2017 - HTML5 freezes when I publish/test project with audio

  • December 13, 2017
  • 1 reply
  • 1417 views

I'm working on a small game, using Animate 2017 and exporting it to HTML5. I'm using `createjs.Sound` to add the sound fx I've added to the library. When I publish or "test" the project, it freezes in the loading bar. On OSx it stays at 0%, on windows it goes up to 70% but freezes anyway. The only option being to force quit the app. I'm following a tutorial from Pluralsight (to build this game), and I've tested the tutor's project as well, and I get a slightly different issue, the project gets published, the browser starts everything automatically but nothing happens afterwards, instead of the game starting, it just stays a black canvas (no errors in the console). I'm using the latest Google Chrome as the default browser to test this.

A few more data to help troubleshoot, the tutor's project is using .mp3 files and I'm using .wav audio. I've been trying to look through the OSX auto generated error report, but I can't make heads or tails of what it says.

* Animate mac/windows version - 2017.0.1 Release (16.0.1.119)

This topic has been closed for replies.
Correct answer Joseph Labrecque

I had a look at the posted file and it was not publishing correctly at all. Suspected library corruption. I converted it to an AS3 doc - then back to Canvas in attempt to have Animate remedy any problems. Had to un-comment all the code once back in Canvas but it works. I  don't think it had to do with sound but perhaps corrupt library symbols.

[for anyone else reading - I have emailed the fixed file to the user and will have the publisher update it soon in the course.]

1 reply

Joseph Labrecque
Community Expert
Joseph LabrecqueCommunity ExpertCorrect answer
Community Expert
December 13, 2017

I had a look at the posted file and it was not publishing correctly at all. Suspected library corruption. I converted it to an AS3 doc - then back to Canvas in attempt to have Animate remedy any problems. Had to un-comment all the code once back in Canvas but it works. I  don't think it had to do with sound but perhaps corrupt library symbols.

[for anyone else reading - I have emailed the fixed file to the user and will have the publisher update it soon in the course.]

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