Skip to main content
Not A Name 27
Not A Name 27
Inspiring
Jul 6, 2023 5:49 AM UTC
Answered

Adobe Animate Crashes

I'm probably missing something, but I've been using my M1 Macbook for my projects, but whenever I open a project on my Windows desktop, this error pops up. It's probably b/c of the M1 chip, but idk how I can fix this problem.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    kglad
    kgladCorrect answer
    Community Expert
    Jul 6, 2023 1:01 PM UTC

    uninstall your animate (including preferences), https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

     

    restart your computer

     

    reinstall animate.

    View reply

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Jul 6, 2023 1:01 PM UTC

    uninstall your animate (including preferences), https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

     

    restart your computer

     

    reinstall animate.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices