Adobe Animate Crashes every time I select the top menu bar.

I am unable to use Animate 2021. Every time it crashes. The issue seems to be with the top menu bar. Please help!

Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz

32.0 GB (31.7 GB usable)

Nvidia P1000

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Community Expert

update animate to 21.0.1

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Participant

Neither of those options worked. I have been on with support for THREE hours and nobody can solve this.

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Community Expert

what's your os? what animate version? what's been tried?

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