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Participant
April 9, 2022
Question

Adobe Animate crashes on double-click shortcuts / can be reproduced

  • April 9, 2022
  • 1 reply
  • 100 views

Hello everyone!

 

Not sure if this is the right place to submit a bug report, but I hope you will redirect me to the right place if it's not to be posted here.

 

I'm using a Wacom Intuos 4 graphic tablet and am running Adobe Animate on a Windows PC. I have double click bound to one of the pen keys. When I use this key to rename a layer and accidentally slip to another layer while the button is still pressed, Animate crashes without a warning. Tried to do this again and it crashed on me every time. If anyone needs more information to fix this, I'd be happy to help.

 

 

Animate crashes on me on a regular basis, so I'm kind of used to press CRTL-S every few minutes by now. Adressing this one particular bug might prevent some frustration and lost work though. For the time being, I rebound my pen button.

 

Wish you all a wonderful weekend.

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    1 reply

    kglad
    Community Expert
    Community Expert
    April 9, 2022

    update your wacom driver. 

     

    if you think you still have found an animate bug, report here https://www.adobe.com/products/wishform.html