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Participant
December 31, 2020
Question

Adobe Animate crashes whenever I try to open keyboard shortcuts

  • December 31, 2020
  • 1 reply
  • 142 views

Anyone else have this issue?

 

Animate crashes immediately if I open keyboard shortcuts. It's annoying and dumb and I assume Adobe will do nothing to fix it. Anyone know of any work arounds? I just want to change a shortcut.

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    1 reply

    kglad
    Community Expert
    Community Expert
    December 31, 2020

    make sure you have, at least, one custom preference so you can verify the next step is successful:

     

    reset your preferenes, https://helpx.adobe.com/animate/using/set-preferences.html