Adobe animate doesn't create a new file

Hi - Do you mean the New Document dialog appears black and nothing loads in it? If yes, can you please check if you are using a proxy setup that doesnt allow localhosts to run?

You can refer to Configure your proxy to work with Libraries section of https://helpx.adobe.com/in/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html#Howtoworkaroundtheerror 

for instructions on how to do this.

Thanks!

Mohan