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Participant
May 17, 2022 6:27 PM UTC
Question

Adobe animate HTML5 MP4 won't play

Hi all,

 

I'm fairly new to adobe animate and it's drinving me nuts. I have to create some banner ads with an mp4 playing, I did some digging to find you have to use a html5 component. I drag the video component to the scene, point to the source file (which is the same res as the banner) and turn on autoplay etc. But when I publish it just show the first frame of the mp4 and does nothing. I really don't understand what is wrong. I've tried making it a symbol(movie clip) but that changes nothing.

 

Can anyone help me with this?

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    4 replies

    kglad
    Community Expert
    Community Expert
    May 18, 2022 1:46 PM UTC

    no.

     

    that's a browser setting that (thankfully) prevents unwanted sound from automatically playing when a page opens.  user interaction (typically a click), is needs to be encoded (already done with the video component) to start the video.

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    Participant
    May 18, 2022 3:13 PM UTC

    Well i don't need it to play sound, I only want the video to play. I have finaly managed to make it play but now the text that should appear on it does not for some reason..

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    Community Expert
    May 19, 2022 1:58 PM UTC

    Take the video into Adobe premiere and delete the audio. Then bring it back in to animate. 

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