Skip to main content
Participating Frequently
Feb 18, 2023 9:03 PM UTC
Question

Adobe Animate Import audio error

I've been trying to import audio of my project. However when I try to import it the program gives me a message saying it couldn't import the file or that it couldn't read it. I've tried importing the audio as an mp3, .wav, and an .aif. None of these file formats have seemed to work so far. The document that I'm using an HTML5 Canvas Document. Please let me know what I can do to get my audio in the document.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    15 replies

    kglad
    Community Expert
    Community Expert
    Feb 18, 2023 9:56 PM UTC

    open your wav in audition and save with either 8- or 16-bit and at sample rates of 11, 22, or 44 kHz.

    Translate
    Participating Frequently
    Feb 18, 2023 10:39 PM UTC

    I just now tried to import the audio with your suggested sample rates and bit sizes, however the program continues to tell me that it can't read the file.

    Translate
    kglad
    Community Expert
    Community Expert
    Feb 18, 2023 10:48 PM UTC

    upload your sound file and post a link.  i'll check it.

    Translate