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Caveman216
Known Participant
October 12, 2017
Answered

Adobe Animate keeps crashing when opening file or untitled file?

  • October 12, 2017
  • 2 replies
  • 945 views

I use adobe animate on my cheap 200 dollar laptop so that's probably why it's crashing. It keeps tell me there's no disc space or some crap.

    This topic has been closed for replies.
    Correct answer Colin Holgate

    The numbers you gave seem more like RAM than drive space. If it was RAM you would have to trust the system to free up memory, but I could imagine cases where you really have done something so demanding that all of memory is used up. If you have an example FLA that you can post, that would be useful. Also, do you get the same problems when working with an empty FLA?

    Back to the hard drive, if you do have 4GB free that is getting on the low side. Have you done anything to free space on your drive?

    kglad, what was your thinking about asking about 3GB? It's almost like you're psychic, or have heard of a similar issue.

    2 replies

    Colin Holgate
    Colin Holgate
    Inspiring
    October 12, 2017

    I think that you first said Premiere was crashing. Is it really just Animate, or are both apps crashing?

    C
    Caveman216Author
    Known Participant
    October 12, 2017

    sorry, i meant adobe animate

    Colin Holgate
    Colin Holgate
    Inspiring
    October 12, 2017

    I subscribe to the messages here, so I get to see messages before you've had a chance to edit!

    When you look at your C drive space, is there much left?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 12, 2017

    is there disc space and 3gb ram?

    C
    Caveman216Author
    Known Participant
    October 12, 2017

    4gb (3.98 gb usable)

    I also use a graphics monitor so maybe that's why?

    I've been animating like crazy this past week and i got that pop up that tells me that my laptop has low memory and then i would have to restart it to use adobe animate again.

    But this time, when i restarted my computer and opened adobe animate, every window disappeared, and the cursor showed an error sign. And when i tried to open up a window or go to the file tab or anything, my program would crash so i don't know what's going on.

    Colin Holgate
    Colin HolgateCorrect answer
    Inspiring
    October 12, 2017

    The numbers you gave seem more like RAM than drive space. If it was RAM you would have to trust the system to free up memory, but I could imagine cases where you really have done something so demanding that all of memory is used up. If you have an example FLA that you can post, that would be useful. Also, do you get the same problems when working with an empty FLA?

    Back to the hard drive, if you do have 4GB free that is getting on the low side. Have you done anything to free space on your drive?

    kglad, what was your thinking about asking about 3GB? It's almost like you're psychic, or have heard of a similar issue.

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