Skip to main content
Inspiring
October 4, 2023
Answered

Adobe Animate - Mac Cursor Loading Error

  • October 4, 2023
  • 1 reply
  • 625 views

So I'm working on a project in Animate and randomly, after I did a brush stroke, the mac cursor loading screen appeared and it refuses to go away so I can't use my mouse and work on my project. The cursor works on every other application but when I hover the curosor on animate, the mac loading screen appears and I can't work on anything. Is there anyway for me to get everything back to normal aside from quitting animate? The last thing I wanna do is reset and lose my progress, or even worse, corrupt the file. Any help is greatly aprreciated.

This topic has been closed for replies.
Correct answer kglad

I quit and reset animate and luckily, I didn't lose much! only about one inked frame of animation! I'll happily take that over a entire file being lost which was what I was afraid was gonna happen!


learn to save frequently with increasing version number appended to your file name. periodically close and reopen the latest version to confirm it's uncorrupted before deleting previous versions.

1 reply

kglad
Community Expert
Community Expert
October 4, 2023

save with a different name.

 

and get in the habit if saving with increasing version number appended to your file name.

Inspiring
October 4, 2023

I can't save right now because the cursor just won't work at all when i hover it to adobe animate so it's just stuck in this limbo state where I can't do anything, even save. Also I've made two other backup files, but I just dont't want to lose any progress I made over something completley out of my control. 

kglad
Community Expert
Community Expert
October 4, 2023

sounds like animate's already fozen and will crash.

 

hopefully the previous save with a different name was recent.