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M
Macado
Participant
November 17, 2022
Question

Adobe Animate on a Virtual Machine / Can't draw

  • November 17, 2022
  • 1 reply
  • 306 views

Hello fellow animators,

I've recently installed Adobe Animate on a virtual machine (Windows Home 64) and every time I try to use the brush there, it only leaves a single dot, it's very rarely possible to draw a line, it looks like a huge lag problem. I'm not using any tablet, just my mouse. Anyone had that problem and could point me in the right direction?

I've already tested the virtual machine with other software like Gimp, and drawing works fine there. I reinstalled drivers for a touch pad/mouse. I've reinstalled Adobe Animate.

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
November 17, 2022

you could try resetting your preferences, but using a vm is almost always problematic in some way.

 

reset your preferences:

 

1.assign (if none now exist) a custom keyboard shortcut:

2.reset your preferences* (you should not give up on this until you've tried several times)

3.confirm you were successful by checking your keyboard shortcut was reset

 

if it's not, return to step 2

if it is reset, check if the problem is resolved

 

* press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

M
MacadoAuthor
Participant
November 18, 2022

Hello,

Thank you for your answer. I've tried to use it a dozen of times, but it didn't remove the keyboard shortcut. Is there any particular moment when I should start holding the key combination? Does it make a difference if it's left or right control/als/shift?

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