Adobe Animate only plays when I test movie.

Question

Adobe Animate is refusing to play sound no matter what I do.

ActionScript 3.0 - No sound

Mute and Unmute - No sound

Use different Audio Freqs, Qualities, Types. - No sound

Change Audio to Stream or Event - no sound.

Uninstall Animate and Reninstall Animate - no sound.

Uninstall CC and Reninstall CC - no sound.

Restart my computer - no sound.

Use a different computer - sound.

The only thing time it plays sound is when I play test movie. I really wanna know what's going on here.

https://www.youtube.com/watch?v=cEUtA2b-bFY

n. tilcheff · Answer

Hi mate,

Make sure that your audio before import is 16-bit 44100Hz and is uncompressed PCM WAV. This is the type that always works.

If it still does not play, I'd suggest you look for some divergence at OS level; some setting that is outputting Animate to a sound device that is not connected to a speaker.

I'm not a mac user so can't be more specific than this, unfortunately.

I've no other ideas.

ps. Remembered something that one of the devs posted in a different thread, but may be worth checking as well whether Animate has the right privileges:

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