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Participant
September 20, 2017
Answered

Adobe Animate preloader is not responsive in HTML export

  • September 20, 2017
  • 4 replies
  • 2044 views

Hi,

I'm exporting responsive content in JavaScript/HTML. However, when I 'Include preloader' in the Publish Settings, I have found that the preloader itself is not responsive. The result is that it does not sit centrally to the responsive content.

Any help to resolve this would be much appreciated!

Thanks,

Derrin

This topic has been closed for replies.
Correct answer UDESCO

Hi Derrin,

We have fixed this issue internally and it should be available with the next release.

Just to be sure, can you share a screenshot of your Publish settings and also, if possible, a test file to confirm it works fine on our internal builds. Thanks!

4 replies

Inspiring
May 12, 2019

Is this fixed?

I am having the same problem. It never gets past the preloader.

trail11_sm201

Participant
December 30, 2019

Unfortunately not yet.

Participant
June 26, 2020

I think that you may try change the height and width to 50% of the "_preload_div_" in the HTML file:-

 

Change:-

<div id='_preload_div_' style='position:absolute; top:0; left:0; display: inline-block; height:640px; width: 960px; text-align: center;'>

 

To be:-

<div id='_preload_div_' style='position:absolute; top:0; left:0; display: inline-block; height:50%; width:50%; text-align: center;'>

 

 

I hope that help you.

Legend
September 22, 2017

Just to forestall any potential confusion for anyone reading this thread:

1) The Animate "preloader" isn't a preloader, it's a throbber. All Animate Canvas documents are preloaded by default. You can't not preload them.

2) What Animate calls "responsive" is just scaling and centering, not true responsive layout​.

So Derrin's complaint actually has nothing to do with preloaders or responsive layout, It's just Animate not centering a throbber correctly.

I don't understand how Adobe, one of the most high-profile multimedia companies in the world, ended up using such incorrect multimedia terminology in one of their products, but I hold out the hope that they'll eventually fix it.

UDESCO
UDESCOCorrect answer
Participating Frequently
September 22, 2017

Hi Derrin,

We have fixed this issue internally and it should be available with the next release.

Just to be sure, can you share a screenshot of your Publish settings and also, if possible, a test file to confirm it works fine on our internal builds. Thanks!

DerrinEAuthor
Participant
September 22, 2017

Hi Nipun,

Sure, here's a screenshot. I'm happy to forward a test file, but how can i get this to you?

Thanks,

Derrin

UDESCO
Participating Frequently
September 22, 2017

Thanks. You can upload it on a file sharing site and share a link either here, or PM me.

Preran
Legend
September 21, 2017

Are you using your own preloader or one purchased from a third-party?

Thanks,

Preran

DerrinEAuthor
Participant
September 22, 2017

Hi Preran, I'm using the Adobe Animate preloader, by selecting the 'Include preloader' checkbox in the Adobe Animate Publish Settings.