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Participant
Apr 14, 2021 6:35 PM UTC
Answered

Adobe Animate tab won't move from bottom of the screen.

Whenever I open animate, it loads normally with the loading screen in the middle of the screen; however, when it opens, it is located at the bottom of the screen so only the very top of the tab is visible, and it won't let me move it around the screen or go fullscreen. It makes a beep sound that indicates an error whenever i click on it. I have tried uninstalling and reinstalling the application and it hasn't worked. All of the other adobe applications work and move normally i dont know why this is a problem with Animate.

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    kglad
    kgladCorrect answer
    Community Expert
    Sep 20, 2023 1:39 AM UTC


    uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    then reinstall

    5 replies

    Participant
    Sep 19, 2023 5:16 PM UTC

    Cancel Adobe Animate please. I spent hours woking on something and then this exact same thing happened. I still cant fix it. And I have deadlines. Sorry for the rant but this is very annoying.

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    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Sep 20, 2023 1:39 AM UTC


    uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    then reinstall

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    Community Expert
    Apr 14, 2021 6:49 PM UTC

    Have you tried restarting your machine?

    windows or mac?

    Have you tried to uninstall and reinstall?

    Maybe the ESC key?

     

     

     

     

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    Ansel5CEAAuthor
    Participant
    Apr 14, 2021 6:51 PM UTC

    I have restarted my mac a few times and reinstalling, but somehow hitting esc fixed the problem, thank you!

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    Ansel5CEAAuthor
    Participant
    Apr 14, 2021 6:43 PM UTC

    Are there any suggestions for how to fix this? Animate has been up to date and this problem has been occuring for months through multiple updates, and hasn't been resolved.

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