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Agnieszka262940539o5i
Participant
May 18, 2023
Question

Adobe Animate Will Not Launch

  • May 18, 2023
  • 2 replies
  • 209 views

Hi! I need help with I am trying to launch Adobe Animate but the app does not open at all. I currently have the macOS Big Sur 11.7.7. This is what the Terminal app says: 

 

/Applications/Adobe\ Animate\ 2023/Adobe\ Animate\ 2023.app/Contents/MacOS/Adobe\ Animate\ 2023 ; exit;

Aga@MacBook-Air-Agnieszka ~ % /Applications/Adobe\ Animate\ 2023/Adobe\ Animate\ 2023.app/Contents/MacOS/Adobe\ Animate\ 2023 ; exit;

zsh: segmentation fault  

Saving session...

...copying shared history...

...saving history...truncating history files...

...completed.

 

[Process completed]

 

Does anybody know what I can do to fix this issue? 

    This topic has been closed for replies.

    2 replies

    N
    Community Expert
    Nick GioiaCommunity Expert
    Community Expert
    May 19, 2023

    Have you tried updating your OS to macOS 13 (Ventura)? Also, do you uninstall and reinstall?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 18, 2023

    did you install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs, including animate?

     

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