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Participant
May 18, 2023 7:32 PM UTC
Question

Adobe Animate Will Not Launch

Hi! I need help with I am trying to launch Adobe Animate but the app does not open at all. I currently have the macOS Big Sur 11.7.7. This is what the Terminal app says: 

 

/Applications/Adobe\ Animate\ 2023/Adobe\ Animate\ 2023.app/Contents/MacOS/Adobe\ Animate\ 2023 ; exit;

Aga@MacBook-Air-Agnieszka ~ % /Applications/Adobe\ Animate\ 2023/Adobe\ Animate\ 2023.app/Contents/MacOS/Adobe\ Animate\ 2023 ; exit;

zsh: segmentation fault  

Saving session...

...copying shared history...

...saving history...truncating history files...

...completed.

 

[Process completed]

 

Does anybody know what I can do to fix this issue? 

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    2 replies

    Community Expert
    May 19, 2023 10:23 PM UTC

    Have you tried updating your OS to macOS 13 (Ventura)? Also, do you uninstall and reinstall?

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    kglad
    Community Expert
    Community Expert
    May 18, 2023 7:52 PM UTC

    did you install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs, including animate?

     

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