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Xenarth5E6E
Xenarth5E6E
Participant
Jul 28, 2021 4:16 AM UTC
Question

Adobe Animate won't let me export!

This has only stared yesterday. Whenever I go to export my video, I click the video/media tab, I put in the settings that I have always had, I click export, and nothing happens. No Media Encoder, nothing. This is really frustrating me. I really need some help.

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    4 replies

    Adobe Employee
    Sukhesh Shenoy
    Adobe Employee
    Sep 15, 2021 12:40 PM UTC

    Hi @Xenarth5E6E 

    The issue with video export has been addressed in the latest Animate update 21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

    Thanks.

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    Joseph Labrecque
    Community Expert
    Joseph LabrecqueCommunity Expert
    Community Expert
    Jul 28, 2021 4:21 PM UTC

    Try opening Media Encoder before trying to export and see if it works then. Sometimes the connection between the two is weird and Me will not open. 

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    Xenarth5E6E
    Xenarth5E6EAuthor
    Participant
    Jul 28, 2021 11:16 PM UTC

    Thank you! I will try right now!

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