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Gaming5C4A
Participant
September 5, 2021
Question

Adobe animate won't open or close

  • September 5, 2021
  • 1 reply
  • 943 views

whenever I try to open adobe animate I get this screen and it wont load anything and it wont close, anyone know how to fix it.

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 6, 2021

    first try, resetting the cc app. to reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

    if that fails, reset your animate preferences, https://helpx.adobe.com/animate/using/set-preferences.html

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