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Participant
September 5, 2021
Question

Adobe animate won't open or close

  • September 5, 2021
  • 1 reply
  • 943 views

whenever I try to open adobe animate I get this screen and it wont load anything and it wont close, anyone know how to fix it.

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    1 reply

    kglad
    Community Expert
    Community Expert
    September 6, 2021

    first try, resetting the cc app. to reset the Creative Cloud desktop app, make sure it's in the foreground, then press: Win: Ctrl + Alt + R Mac: Cmd + Opt + R

    if that fails, reset your animate preferences, https://helpx.adobe.com/animate/using/set-preferences.html