Adobe Animte 2019 crashes after startup page

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Adobe Animate 2019 won't open on my computer. I can open anything from 2022-2022 but 2019 isn't doing the trick. I tried troubleshooting, i think resetting prefences and unstalling the local files. is there anything i can do?

I'm on Windows 11 12th Gen i5 Intel with 8GB Memory. Is it too old?

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_keyframer

Community Expert

Are you 32bit or 64bit? I suspect you could be 32bit and 2019 requires 64bit OS. I don't recall if 2019 requires 64bit or not tho.

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Animator and content creator for Animate CC

T

TunerzAuthor

Known Participant

Hello _keyframer

My PC is a 64 bit Windows 11, ver 22H2

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Nick Gioia

Community Expert

here are the requirements.

https://helpx.adobe.com/animate/system-requirements.html

Also, you could upgrade to 2023.

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TunerzAuthor

Known Participant

Good afternoon, Nick

I want to use specificly this verison, and my pc fits all the requirements except for the resolution, but I dont think that's much of an issue because I had the same montior on a different pc and it still worked

I can run every above but just not this

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