Participant

Answered

Adobe Flash CC Wacom pen issues.

Forum|Forum|11 years ago
July 6, 2014
61 replies
126144 views

Hi,

I have a Lenovo Thinkpad Yoga Ultrabook that has tablet functionality via Wacom. I have had no issue drawing within the Photoshop that I have had for months now, but when I just installed Flash CC, the tablet will not let me use the tablet pen to draw a line correctly. What it does is makes a long straight diagonal line every time I try to touch it to the screen, and then at the end of said line, it then will draw what I gesture with my hand. The problem is, its offset now to the end of the line, so it is completely unusable. It has no problem working if I were to use my finger on the touch screen instead of the pen, which is very strange.

Some things to note:

-Again, it works fine with the pen in other drawing apps like photoshop

-The issue persists with the default pen and a different brand pen that I frequently use.

-I have all my graphics drives updated

-I have the latest Wacom Feel it drivers

-I turned off all tablet settings that might interfere. Which shouldn't matter anyway if the pen works in other Adobe apps.

-I cant find a single thing online that comes anywhere close to what I need about this issue. I have no where else to turn! It seems like a Flash not being able to handle the tablet function settings.

-I am not a newbie to the Wacom functionality, so I have tried all of the obvious fixes.

Does anyone know of any fixes for this problem? I have the 30 day free trial of Flash, and I am not going to buy this if I cant get it resolved in the next month!

Any help would be greatly appreciated.

Thanks!

This topic has been closed for replies.

Correct answer Mohanaraj

Hi All,

We have been collaborating with many of you to nail down most of the issues related to various tablet drawing issues you are facing. We thank you for all the help & support you have extended to us.

We now have addressed several drawing related issues including

- various offset issues

- issues with multiple monitor configurations

- lack of mouse mode support

etc.,

in Animate CC released couple of days back.Please give it a try and let us know your feedback.

We are committed to get your drawing experience right for you.

In addition, we have lot exciting new features in Animate CC, please check them out at Animate CC new features | Buy Adobe Animate CC (Flash Pro)

Thanks!

Mohan

J

janimator0

Inspiring

Issue is not resolved. Please see Re: Animate CC drawing bug for Windows 10 Tablet PC users.

SmeyFace

Inspiring

any Wacom Sensor User! Go to "Wacom Tablet Properties">add flash if you dont have it as a separate configuration> tablet mapping>Use Windows Ink? No.>Restart ur PC> Enjoy!

tested on my Wacom One (Screenless) M Size

-SmeyFace

B

Beauteous_MoonlightB832

Participant

I found a solution on windows 10. I had to right click on Desktop-> Display Settings and then had to turn off custom scaling for text and apps (reset it to 100%) on the Display page.

M

michaelm-F2CRKG

Participating Frequently

I tried that and it didn't work.

Jorge del Campo

Participating Frequently

Hi people. Who knows if Flash CS6 includes pressure and inclination controls for Wacom? or that's only available on Flash CC version?

Thanks!

Jorge del Campo

Participating Frequently

I've resolved the problem! just expand the tools panel and the buttons appears! That's all

Bye!

Moosecoop

Participant

I was having the same problem.

I just enabled touch and reset settings and it worked.

Hope this helps

B

Brahtsaam

Participant

Got simple solution, No need to change any display-resolution :

Start menu > Wacom Tablet > Wacom Tablet Preference File Utility. then press 'Remove' on my settings.

Its DONE!!

ohh Wait. If you get some "Windows loaders" back,

just go to in the "Wacom Prefrences" > pen> mapping > uncheck "Windows Link".

Hope it will help!

stib

Inspiring

Found this thread when I was experiencing the same problem. I can't believe it's February 2016 and Adobe haven't fixed it.

Oh, wait, it's Adobe, yes actually I can believe it.

My Intuos 4 works in Photoshop, it works in Illustrator, it works in After Effects, but it doesn't work in Flash? That doesn't sound like a driver problem to me. Please Flash Pro people, go look over the shoulder of the photoshop people and copy how they do it.

MohanarajCorrect answer

Adobe Employee

Hi All,

We have been collaborating with many of you to nail down most of the issues related to various tablet drawing issues you are facing. We thank you for all the help & support you have extended to us.

We now have addressed several drawing related issues including

- various offset issues

- issues with multiple monitor configurations

- lack of mouse mode support

etc.,

in Animate CC released couple of days back.Please give it a try and let us know your feedback.

We are committed to get your drawing experience right for you.

In addition, we have lot exciting new features in Animate CC, please check them out at Animate CC new features | Buy Adobe Animate CC (Flash Pro)

Thanks!

Mohan

M

michaelm-F2CRKG

Participating Frequently

I had the same issues but after updating flash all but one has been fixed. Every so often my Flash cs6 show "not responding" and it loads for a little while. Can you tell me what wrong?

J

jacobj75242597

Participant

I am still having the mentioned problem even now, when is this going to get fixed?

nk28

Participant

This is unreal, where is the customer support on this? Adobe, people spend way too much of their money already on your products to have this kind of persistent problem for 2-3 YEARS. WTF.

Get in this thread and start talking to us immediately.

C

calvinc18681715

Participant

I just fixed this for my Surface Pro 3 ( Win 10 )

Go to System Settings->Display

Make sure scaling is set to 100% and running on 2160x1440 resolution.

Specifically:

1. Change the size of text, apps, and other items: 100%

2. Click Advanced Display Settings, pick 2160x1440 in the drop down

In Flash CC, magnify the canvas to 200% and you're good to go.

You're welcome...

R

Ratchet612

Participant

Hi I just built my own computer and I am having this same problem with the pen and brush tool going crazy. With my old laptop with windows 7, my cintiq 13hd worked fine. Then I plugged it in to the new computer and everything but flash professional is causing me a problem. As a side note because i am not sure if this might also be a problem, but my cintiq is also at the moment a main monitor. There is no 2nd monitor at all at least not until the very near future.

Cintiq 13HD

Windows 10 home 64bit

Cintiq driver 6.3.15-2

Nvidia GTX 980ti

Intel i7 5820k

at 1920 x 1080 Resolution

B

B_Dro

Participant

I'm also having this issue.

Lenovo Thinkpad Yoga

Windows 8.1

Flash 15.0.1.179

Wacom Pen Driver Tablet PC – Enhanced Tablet Driver 7.3.2-12

How do I fix it?

Asymetrical

Inspiring

As far as I understand a fix for this and many other drawing issues in Animate (Flash) is coming next year. When? I don't know but hopefully first quarter.

B

B_Dro

Participant

I hope it will be released soon! I've been looking at it online and I'm excited about it. Hopefully it will fix my pen issues. I tried some of the solutions that people have listed but none have worked for me so far.

G

Gufy

Participant

Im having the same problem as well... I just got flash for Christmas and im tired of having to deal with this weird diagonal line thing. I would really like for someone to focus on this issue.

Colin Holgate

Inspiring

Have you tried the several workarounds for now?

jasir_

Participant

My current "work around" is to turn everything off and on and reaet all the programs and unplug replug dual monitor until it works. Repeatedly doing this eventually fixes it.

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