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Participant
May 26, 2024
Question

Adobe Media Encoder not working

  • May 26, 2024
  • 1 reply
  • 390 views

I've been trying to export my animation, but the file never shows up in the queue in Media Encoder. Can someone help me out? 

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1 reply

kglad
Community Expert
Community Expert
May 26, 2024

make sure the versions match

Ant_HoneyAuthor
Participant
May 26, 2024

Does this mean I have to update both apps?

kglad
Community Expert
Community Expert
May 26, 2024

no.

 

what are their version numbers?