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Participant
May 26, 2024 9:28 PM UTC
Question

Adobe Media Encoder not working

I've been trying to export my animation, but the file never shows up in the queue in Media Encoder. Can someone help me out? 

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9 replies

kglad
Community Expert
Community Expert
May 26, 2024 9:33 PM UTC

make sure the versions match

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Ant_HoneyAuthor
Participant
May 26, 2024 9:36 PM UTC

Does this mean I have to update both apps?

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kglad
Community Expert
Community Expert
May 26, 2024 9:43 PM UTC

no.

 

what are their version numbers?

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