Skip to main content
Participant
November 7, 2024
Answered

Adobe thinks im on mac os

  • November 7, 2024
  • 1 reply
  • 244 views

I've been trying to download adobe animate and after effects on windows, but every time i try it installs the mac os installer and continues to tell me i dont have the mac os system requirements. Any help on this issue would be greatly appreciated as im still paying for after effects and animate while not being able to use them.

This topic has been closed for replies.
Correct answer kglad

this page explains how to install cc apps by first installing the cc desktop app. the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 7, 2024

this page explains how to install cc apps by first installing the cc desktop app. the links at the page bottom allow you to select the installer suitable for your os, https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html