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Participant
November 21, 2018
Answered

Advance Layer causes Adobe Animate CC to crash

  • November 21, 2018
  • 1 reply
  • 295 views

hello.

I had a file from the previous version with camera layers. when I try to open it ask if you want to turn on advance layer to enable the camera layers. but when I say Yes, it just crush and becomes not responding.

can someone please help.

This topic has been closed for replies.
Correct answer Preran

Apologize for your experience. Can you try restoring preferences Re-create preferences​ and let us know if that helped?


For more assistance, I suggest getting in touch with us directly using this link Contact Customer Care

Thanks,

Preran

1 reply

Preran
PreranCorrect answer
Legend
November 21, 2018

Apologize for your experience. Can you try restoring preferences Re-create preferences​ and let us know if that helped?


For more assistance, I suggest getting in touch with us directly using this link Contact Customer Care

Thanks,

Preran