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Participant
October 21, 2020
Answered

After upgrade of Animate 2021, it crashed with MacBook Pro 0S 10.15.7

I have the same problem of another user I've seen. After upgrade of Animate 2021, it crashed with MacBook Pro 0S 10.15.7.

What can I do?

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    Mohanaraj
    MohanarajCorrect answer
    Adobe Employee
    October 22, 2020

    Hi @Lazzari @Angelo5FBF @francescot / All

    We have identified that this is happening due to one or more corrupted fonts present in the machine. Loading of such fonts during application startup leading to the crash. We are working on a fix for this and will let you know as soon as there is an update.

     

    Thanks!

    Mohan

    27 replies

    kglad
    Community Expert
    Community Expert
    October 21, 2020