After upgrade of Animate 2021, it crashed with MacBook Pro 0S 10.15.7

Forum|Forum|5 years ago
October 21, 2020
11 replies
3516 views

I have the same problem of another user I've seen. After upgrade of Animate 2021, it crashed with MacBook Pro 0S 10.15.7.

What can I do?

This topic has been closed for replies.

Correct answer Mohanaraj

Hi @Lazzari @Angelo5FBF @francescot / All

We have identified that this is happening due to one or more corrupted fonts present in the machine. Loading of such fonts during application startup leading to the crash. We are working on a fix for this and will let you know as soon as there is an update.

Thanks!

Mohan